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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Vacation and sick/personal time off
Flexible spending accounts (medical and dependent care)
company-paid basic life insurance
short-term disability
long-term disability
401(k)
travel benefits
Job Description
Sanibel Harbour Marriott Resort and Spa is a premier resort destination located on the picturesque Punta Rassa peninsula in Fort Myers, Florida. Nestled on an 85-acre peninsula along San Carlos Bay, the resort provides guests with easy access to the renowned Sanibel and Captiva Islands, famous for their stunning beaches and vibrant outdoor activities. This scenic location offers a perfect blend of relaxation and adventure, making it an ideal spot for vacationers seeking water sports, natural trails, biking, and kayaking experiences. The resort features spacious rooms and suites designed for comfort, with private balconies, floor-to-ceiling windows, and breath-taking views of... Show More
Job Requirements
- Candidates must have a work permit and proper paperwork to be employed in the USA
- Excellent verbal and written English communication skills are required
- Prior server experience is a plus
- Successful TIPs training and ability to use the micros system are required
- Full mobility
- Standing for extended periods
- Moving in a fast-paced environment
- Lifting and carrying up to 50 pounds
- Pushing food carts up to 100 pounds
Job Qualifications
- Excellent verbal and written English communication skills
- Prior server experience is a plus
- Successful TIPs training
- Ability to use the micros system
- Knowledge of hotel facilities and services
- Ability to work weekends and holidays
- Friendly and professional demeanor
Job Duties
- Greets, sells/takes orders, and serves guests in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations
- Processes guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing, and accounting policies and procedures
- Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management
- Reports any deviations from policies, procedures, brand standards, and regulations to management
- Complies with all guest service basics such as uniforms, name tags, and proper guest greetings
- Knowledgeable about hotel facilities and services to assist guests as appropriate
- Ensures all communication containing company, hotel, brand, and guest information is consistent with privacy policies, practices, and regulations
- Impresses guests with quality and timely service in a pleasant and friendly manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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