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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
employee recognition programs
Job Description
Café Sevilla is a distinguished restaurant known for its vibrant celebration of Spanish culture through music, cuisine, and warm hospitality. Renowned for creating an immersive dining experience, Café Sevilla offers guests not only delicious culinary delights but also a cultural journey that embodies the spirit of Spain. As a celebrated establishment, Café Sevilla emphasizes the importance of delivering exceptional service, promoting its unique beverages and Spanish dishes, and fostering an atmosphere that encourages guests to return repeatedly. The restaurant prides itself on maintaining high standards of service, cultural authenticity, and guest satisfaction. With a lively ambiance enriched by memorable music... Show More
Job Requirements
- high school diploma or equivalent
- 2+ years related experience in a fast-paced fine dining establishment or equivalent combination of education and experience
- current Food Handler’s Card
- LEAD Card
- ability to learn company POS and timekeeping systems
- ability to perform essential job duties satisfactorily
- compliance with sanitation and safety policies
- ability to work in a loud, tight, and occasionally hot environment
- capable of maintaining clean and well-kept presentation at all times
- willingness to attend mandatory meetings
- adherence to break and clocking policies
- positive attitude and teamwork orientation
Job Qualifications
- high school diploma or equivalent
- 2+ years related experience or training in a fast-paced fine dining establishment
- working knowledge of state and federal safety and sanitary requirements
- current Food Handler’s Card
- LEAD Card certification
- working knowledge of or ability to learn company POS and timekeeping systems
- ability to perform all essential duties satisfactorily
- strong communication and customer service skills
- ability to work well within a team
- adherence to company policies and procedures
Job Duties
- promote and sell Sevilla’s culinary delights and unique beverages following company steps of service
- follow the Sevilla steps of service specific to the job code
- use opening and closing checklists daily to track procedure completion
- create the best guest experience and cultivate customer return
- respond promptly to guest needs or requests
- enter food and beverage orders accurately following Aloha policy
- evaluate quality of items served and avoid substandard presentation
- oversee Busser activities ensuring proper table clearing
- run food whenever possible
- maintain table by clearing dirty items
- assist at the host stand when no tables need immediate service
- collect payment and adhere to cash handling procedures
- address routine guest concerns and escalate non-routine issues to management
- maintain side work and room appearance standards
- complete end of night side work with manager sign-off
- properly complete check out procedures
- uphold sanitation, safety, and alcohol control policies
- report maintenance, security, or safety issues immediately
- perform other duties assigned by management
- always carry a tray during service
- maintain clean, organized, and safe work areas
- adhere to daily and weekly cleaning schedules
- provide excellent customer service
- engage with guests to ensure satisfaction
- follow show server duties including proper setup and ticket handling if applicable
- complete all assigned training tests and courses
- maintain a positive and team-oriented work attitude
- adhere to uniform policy as per Sevilla handbook
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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