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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

401(k)
health care
complimentary shift meal
Commuter Transit Benefits

Job Description

Chickies & Petes is a well-established restaurant known for providing an exceptional dining experience rooted in quality food and outstanding guest service. With a proud tradition of hospitality, Chickies & Petes offers a warm and inviting atmosphere that caters to a diverse clientele. The restaurant prides itself on its commitment to high service standards, ensuring every guest receives attentive and informed care from the moment they walk in the door. By focusing on ingredient quality, menu variety, and guest satisfaction, Chickies & Petes continues to build a loyal customer base and a dynamic work environment that promotes teamwork and personal... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in food service or hospitality preferred
  • ability to greet guests warmly and professionally
  • knowledge of menu items and preparation methods
  • ability to maintain positive attitude and provide excellent customer service
  • basic food preparation skills
  • ability to work in a fast-paced environment
  • capability to process payments accurately
  • ability to manage multiple tables and tasks efficiently
  • good physical stamina and ability to stand for long periods
  • understanding of alcohol service responsibilities and guest safety
  • strong communication and interpersonal skills
  • willingness to attend meetings and cooperate with team members
  • flexibility to work overtime when needed

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a customer service or restaurant role preferred
  • strong communication skills
  • ability to maintain a positive and professional attitude
  • knowledge of food safety practices
  • basic math and cash handling skills
  • ability to work as part of a team
  • ability to stand for long periods
  • problem-solving skills
  • ability to handle conflict and guest complaints tactfully
  • understanding of sales techniques and guest influence
  • proficiency in English communication

Job Duties

  • Greet guests in a friendly professional manner
  • provide education about Chickies style of service, the food and beverage menus, how menu items are prepared, the ingredients used and the different cooking methods
  • ensure menu, food preparation and ingredient knowledge in order to address guests food allergy concerns and questions
  • smile and maintain a positive attitude at all times
  • perform light food preparation duties when needed
  • follow all Chickies & Petes service standards including up-selling and suggestive selling
  • inform guests of daily specials
  • check food and beverages for quality and presentation, following menu builds, before serving
  • serve food and beverages to guests
  • check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
  • recognize signs of intoxication and handle alcohol-related situations effectively
  • keep manager informed when situations arise regarding intoxicated guests/refusal of service
  • provide food and drink recommendations to guests
  • receive guest payments and process transactions
  • sincerely thank all guests, make them aware of upcoming specials or events and invite them back for another visit soon
  • clear, clean, and reset tables promptly according to proper sanitation standards
  • ensure all condiments and napkin dispensers are clean and well stocked
  • respond appropriately to guest complaints and bring any issues to the attention of a manager
  • perform marketing and other promotional services as needed
  • complete beginning, change and end of shift side duties
  • understand the importance of speed of service and act with sense of urgency when performing job tasks
  • attend all scheduled employee meetings
  • additional tasks as assigned

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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