21c Museum Hotel Cincinnati logo

Restaurant Server

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling

Job Description

The hiring establishment is a well-regarded restaurant dedicated to providing guests with memorable dining experiences marked by exceptional service, delicious cuisine, and a warm, welcoming atmosphere. As a dining establishment, this restaurant prides itself on delivering high standards of hospitality and attention to detail that ensure every customer feels valued and satisfied throughout their visit. With a focus on both the quality of food and the quality of service, the restaurant has cultivated a reputation for excellence that draws repeat patrons and positive word-of-mouth recommendations. The team is composed of dedicated professionals who share a passion for the culinary arts... Show More

Job Requirements

  • High school diploma or equivalent
  • One year of prior food and beverage experience preferred
  • Prior guest relations training
  • Proper food safety training and certification as described by law
  • Ability to communicate effectively with guests and staff
  • Ability to perform physical tasks required for the role including reaching, bending, and lifting
  • Basic computer literacy for operating POS systems and reservation platforms
  • Punctuality and reliable attendance
  • Ability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • One year of prior food and beverage experience preferred
  • Prior guest relations training
  • Knowledge of proper food handling
  • Strong written and verbal communications skills
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and ability to work with minimum supervision
  • Punctuality and reliable attendance are required
  • Proper food safety training and certification as described by law
  • Experience working with computers (MS Office/Google), POS systems (Micros, Aloha, etc.), and reservation software (Open Table)
  • Ability to perform various physical movements safely including reaching, extending arms over head, bending and stooping
  • Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds

Job Duties

  • Greet all customers warmly
  • Adhere to grooming and appearance standards
  • Prepare dining tables for service including laying out napkins and utensils and refilling condiments
  • Take guest food and beverage orders accurately
  • Maintain knowledge of current menu choices, specialties and menu deviations
  • Handle table assignments, seat customers, suggest food and drink options, and communicate customer needs to kitchen staff
  • Ensure a memorable dining experience for all guests
  • Properly open and pour wine tableside
  • Accurately record revenue and accept cash, credit card, room charges and direct billing payments
  • Perform basic cleaning tasks as needed or directed by supervisor
  • Assist with special events as needed
  • Answer telephone using appropriate etiquette
  • Develop and maintain positive working relationships with co-workers and others
  • Bus tables and assist with processing dirty dishes if necessary
  • Assist kitchen with prep work or plating if necessary
  • Clean all front of the house areas including windows, light fixtures and entrance as assigned
  • Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
  • Perform other duties as assigned, requested or deemed necessary by management

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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