Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Standard Hours
Benefits
competitive base salary
PTO
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
Employee rates at all Springboard hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
retention bonuses
Lead Share Program
Associate of the month quarter and company-wide associate of the year programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a leading third-party hotel management company with over 30 years of experience transforming lifestyle hotels across the United States, ranging from the tropical islands of Hawaii to the vibrant cities at the tip of Florida. The company is recognized for its diverse team comprising independent innovators, savvy storytellers, adventurous pioneers, tech entrepreneurs, free-thinkers, and community leaders who collectively manage one of the most eclectic and dynamic portfolios in the hospitality industry. At its core, Springboard Hospitality is committed to elevating the hotel experience through exceptional service, authentic human connections, and community engagement. The company actively fosters a... Show More
Job Requirements
- High school diploma or GED required
- Prior restaurant and hospitality experience preferred
- Ability to walk and stand for entire shift
- Ability to lift up to 50 pounds occasionally
- Must be service oriented with excellent customer service skills
- Must communicate effectively in English
- Must be energetic and outgoing
- Must possess excellent interpersonal and organizational skills
- Ability to work under minimal supervision
- Ability to multi-task in fast-paced environment
- Basic knowledge of financial information and arithmetic
- Typing speed of 45 words per minute
- Proficient with Microsoft Office
- Must follow state liquor laws and company policies
- Willingness to travel as needed
- Must maintain regular attendance and proper grooming
- Work hours primarily Monday through Friday 8am-5pm
- Some weekend or holiday work may be required
Job Qualifications
- High school diploma or GED required
- College degree preferred
- One or more years of prior restaurant and hospitality experience preferred
- Advanced knowledge of Microsoft Office, Outlook, and web analytics tools preferred
- Demonstrated working knowledge of property safety and security procedures
- Excellent customer service and sales skills
- Effective communication skills in English
- Energetic and outgoing personality
- Excellent interpersonal and organizational skills
- Ability to follow directions with attention to detail, speed and accuracy
- Able to work independently with minimal supervision
- Ability to multi-task in a fast-paced work environment
- Basic financial literacy and arithmetic skills
- Typing speed of 45 words per minute
- Proficient in Microsoft Office and Opera preferred
- Ability to exercise confidentiality and discretion
Job Duties
- Walk and stand during entire shift while servicing guests with food and beverage requirements in an attentive and courteous manner
- Report all issues and complaints to management
- Clear, clean and reset tables as needed
- Sweep, mop and vacuum floors to maintain cleanliness
- Be familiar with restaurant and lounge organization and menus
- Perform opening and closing procedures and side work according to station rotation
- Follow all state liquor laws
- Handle food and beverage service including refilling guests' cups and glasses
- Greet and serve guests following company policies
- Convey information clearly and evaluate actions quickly
- Maintain composure under pressure
- Listen and understand guest and associate concerns
- Use POS/Micros system for cashiering functions
- Maintain high standards of personal appearance and grooming
- Coordinate work priorities with culinary and supervisory staff
- Attend meetings as required by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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