Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Job Description
Concord Hospitality is a renowned hospitality company dedicated to providing exceptional service and quality accommodations across a variety of markets in North America. Known for its commitment to quality, integrity, community, profitability, and fun, Concord Hospitality stands out as an employer that values its associates and fosters an "Associate First" culture. This culture supports personal and professional development through comprehensive training programs offered at all levels, from interns to executive leaders. The company emphasizes diversity and inclusion, work-life balance, and recognizes the hard work, dedication, and commitment of its employees. Concord Hospitality's goal is to be a "Great Place to... Show More
Job Requirements
- high school diploma or equivalent
- ability to work flexible hours including evenings and weekends
- strong communication skills
- physical stamina to stand and walk for extended periods
- ability to work in a team environment
- friendly and outgoing personality
- punctuality and reliability
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or food service preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- friendly attitude and patient demeanor
- ability to handle difficult situations calmly
- basic math skills for handling transactions
Job Duties
- maintains a calm demeanor during periods of high volume or unusual events
- make decisions and solve problems in the interest of 100 percent guest satisfaction
- carefully monitors the operation of the f&b outlet and assists the manager in identifying and solving present and potential guest problems
- maintains a clean and organized workspace
- maintains regular and punctual attendance
- maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Job Qualifications
Experience
No experience required
Job Location
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