Restaurant Server

Des Plaines, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $14.86

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

401(k) Plan

Life insurance

Training and Development

Job Description

Loews Chicago O'Hare Hotel is strategically located between the vibrant energy of Downtown Chicago and the convenience of the nation’s busiest airport, making it an ideal location for travelers seeking both excitement and accessibility. The hotel serves as a welcoming oasis for guests with its rotating art gallery that showcases local artists, luxurious amenities, and upscale accommodations designed to provide comfort and style. As part of the prestigious Loews brand, the hotel is committed to delivering exceptional guest experiences through dedication to quality service and enhancing the cultural fabric of its surroundings.

The Food Server position at Loews Chicago... Show More

Job Requirements

High school diploma or equivalent
one plus years experience as a food server in high volume, upscale hotel or restaurant environment
thorough knowledge of food terminology, food service techniques and sanitation standards
exceptional guest service skills
basic computer skills
ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
ability to work flexible schedule to include weekends and holidays

Job Qualifications

High school diploma or equivalent
one plus years experience as a food server in high volume, upscale hotel or restaurant environment
thorough knowledge of food terminology, food service techniques and sanitation standards
exceptional guest service skills
basic computer skills
ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
ability to work flexible schedule to include weekends and holidays

Job Duties

Maintains current knowledge of all menu offerings including ingredients, preparation method and time required, presentation and appearance
sets up assigned station with all required supplies, "Mis en Place"
greets guests in a polite professional manner according to Loews standards
suggestively sells menu items to guests to enhance the dining experience
records all aspects of guests order accurately and enters guest orders into POS terminal
coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal
monitors preparation of individual courses to ensure proper flow
inspects presentation of all food items to ensure quality product is delivered as ordered
serves all food and beverage items professionally according to Loews standards
monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
prepares and presents accurate, complete guest check
collects monies due and/or applies charges to guest account using POS terminal
completes end of shift revenue report and cash deposit
performs all side work duties as assigned by manager or supervisor
promotes and applies teamwork skills at all times
notifies appropriate individual promptly of problems or unusual matters of significance
is polite, friendly, and helpful to guests, management and fellow team members
executes emergency procedures in accordance with hotel standards
complies with required safety regulations and procedures
attends appropriate hotel meetings and training sessions
maintains cleanliness and excellent condition of equipment and work area
complies with hotel standards, policies and rules
recycles whenever possible
remains current with hotel information and changes
complies with hotel uniform and grooming standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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