Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.86
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Life insurance
Training and Development
Job Description
Loews Chicago O'Hare Hotel is strategically located between the vibrant energy of Downtown Chicago and the convenience of the nation’s busiest airport, making it an ideal location for travelers seeking both excitement and accessibility. The hotel serves as a welcoming oasis for guests with its rotating art gallery that showcases local artists, luxurious amenities, and upscale accommodations designed to provide comfort and style. As part of the prestigious Loews brand, the hotel is committed to delivering exceptional guest experiences through dedication to quality service and enhancing the cultural fabric of its surroundings.
The Food Server position at Loews Chicago... Show More
The Food Server position at Loews Chicago... Show More
Job Requirements
- High school diploma or equivalent
- one plus years experience as a food server in high volume, upscale hotel or restaurant environment
- thorough knowledge of food terminology, food service techniques and sanitation standards
- exceptional guest service skills
- basic computer skills
- ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
- ability to work flexible schedule to include weekends and holidays
Job Qualifications
- High school diploma or equivalent
- one plus years experience as a food server in high volume, upscale hotel or restaurant environment
- thorough knowledge of food terminology, food service techniques and sanitation standards
- exceptional guest service skills
- basic computer skills
- ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
- ability to work flexible schedule to include weekends and holidays
Job Duties
- Maintains current knowledge of all menu offerings including ingredients, preparation method and time required, presentation and appearance
- sets up assigned station with all required supplies, "Mis en Place"
- greets guests in a polite professional manner according to Loews standards
- suggestively sells menu items to guests to enhance the dining experience
- records all aspects of guests order accurately and enters guest orders into POS terminal
- coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal
- monitors preparation of individual courses to ensure proper flow
- inspects presentation of all food items to ensure quality product is delivered as ordered
- serves all food and beverage items professionally according to Loews standards
- monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
- prepares and presents accurate, complete guest check
- collects monies due and/or applies charges to guest account using POS terminal
- completes end of shift revenue report and cash deposit
- performs all side work duties as assigned by manager or supervisor
- promotes and applies teamwork skills at all times
- notifies appropriate individual promptly of problems or unusual matters of significance
- is polite, friendly, and helpful to guests, management and fellow team members
- executes emergency procedures in accordance with hotel standards
- complies with required safety regulations and procedures
- attends appropriate hotel meetings and training sessions
- maintains cleanliness and excellent condition of equipment and work area
- complies with hotel standards, policies and rules
- recycles whenever possible
- remains current with hotel information and changes
- complies with hotel uniform and grooming standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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