Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Standard Hours
Benefits
Insurance enrollment from day one
Paid time off from day one
Holiday pay from day one
401(k) enrollment after 30 days
Hotel and travel discounts
Professional development opportunities
promotion opportunities
Job Description
First Hospitality is a dynamic and forward-thinking hotel development, investment, and management company based in Chicago, founded in 1985. Known for its innovative approach to hospitality, First Hospitality focuses on creating value for all stakeholders through excellence and a willingness to embrace new ways of doing business. The company has built a reputation on fostering an inclusive and diverse workforce, promoting collaboration, flexibility, and fairness across all its properties. With a strong strategic vision, First Hospitality not only develops and manages hotels but also invests in creating exceptional guest experiences that resonate with modern travelers. They emphasize respect and value... Show More
Job Requirements
- Must be able to speak, read, and write in primary language(s) used in workplace
- Ability to stand and walk frequently for 8+ hours per day
- Ability to lift, lower, and maneuver up to 30 pounds frequently
- Ability to reach, bend, stoop, and pivot frequently throughout the workday
- Strong verbal and written communication skills
- Must be service-oriented and collaborative
- Flexible availability including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or restaurant server role preferred
- Strong communication skills both verbal and written
- Ability to multitask and work effectively in a fast-paced environment
- Knowledge of food safety and sanitation practices preferred
- Ability to stand and walk for extended periods
- Basic math skills for order accuracy
Job Duties
- Prepare the restaurant for service by cleaning and stocking essential supplies
- Learn menu item details to provide recommendations and highlight specials
- Accurately take and detail guest orders ensuring accuracy and delight
- Engage and build rapport with guests to identify needs and ensure satisfaction
- Communicate special needs or requests proactively and resolve guest challenges collaboratively
- Maintain cleanliness and complete side work during and after shifts
- Maintain professionalism consistent with restaurant and company expectations
- Know and communicate emergency procedures and assist guests during emergencies
- Take on additional tasks as assigned by restaurant leadership
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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