Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $16.00
Work Schedule
Standard Hours
Benefits
competitive base salary
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
Employee rates
cell phone stipend
Dry Cleaning Services
Executive Bonus Program
retention bonuses
Lead Share Program
associate recognition programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a distinguished third-party hotel management company with over 30 years of experience in transforming lifestyle hotels across diverse locations, from the idyllic islands of Hawaii to the vibrant shores of Florida. Known for its innovative approach and commitment to excellence, Springboard Hospitality has crafted a diverse portfolio celebrated for its unique blend of culture, technology, and hospitality expertise. The team at Springboard is composed of independent thinkers, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers, and community leaders who work collaboratively to deliver exceptional hotel experiences. Emphasizing a culture that promotes empowerment, exploration, and authentic human connections, Springboard revitalizes... Show More
Job Requirements
- High school diploma or GED
- Previous hospitality experience preferred
- Ability to stand and walk for entire shift
- Ability to lift up to 50 pounds occasionally
- Must be service oriented with excellent communication skills
- Ability to work under pressure and maintain composure
- Ability to operate POS systems
- Able to follow safety and security procedures
- Must be able to work flexible hours including weekends and holidays
- Must maintain personal grooming and wear uniform
- Must be able to communicate effectively in English
- Must be energetic and outgoing
- Must have good organizational skills
- Must be a team player
- Must be able to multi-task
- Must have basic math skills
- Must be able to type at least 45 wpm
- Must exercise confidentiality
Job Qualifications
- High school diploma or GED
- Previous restaurant and hospitality experience preferred
- Advanced knowledge of computer software including Microsoft Office and Outlook preferred
- Working knowledge of property safety and security procedures
- Service-oriented with excellent customer service and sales skills
- Effective communication skills including reading, writing and understanding English
- Energetic and outgoing personality
- Excellent interpersonal and organizational skills
- Ability to follow directions with attention to detail
- Team player able to work under minimal supervision
- Ability to multi-task in a fast-paced environment
- Basic financial knowledge and arithmetic skills
- Typing speed of 45 wpm and data input proficiency
- Proficient in Microsoft Office and Opera preferred
- Ability to exercise confidentiality and discretion
Job Duties
- Ability to walk and stand for entire shift while servicing guests with food and beverage requirements in an attentive, friendly, courteous and professional manner
- Report all issues and complaints to management
- Clear, clean and reset tables as needed and perform medium work exerting up to 50 pounds of force occasionally and/or 20 pounds frequently
- Sweep, mop and vacuum floors to ensure cleanliness of restaurant area and hallways
- Be familiar with the organization of the restaurant and lounge and have a thorough knowledge of menus and specials
- Perform opening and closing procedures and side work duties according to station rotation assignment
- Follow all state liquor laws
- Handle food and beverage service and carry beverages throughout the room, refilling guests' cups and glasses as needed
- Greet and serve guests following company policies and procedures
- Convey information clearly and evaluate alternatives quickly and accurately
- Work well in high-pressure situations maintaining composure and objectivity
- Listen and respond effectively to guest and associate concerns
- Use POS/Micros system for cashiering and servicing guest checks
- Maintain personal appearance and grooming standards including uniform and name tag
- Maintain regular attendance as scheduled
- Coordinate with kitchen and management on work priorities and attend meetings as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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