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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Positive work environment
Job Description
Concord Hospitality is a well-established hospitality company widely recognized for its commitment to excellence in customer service and quality accommodations. As a respected player in the hospitality industry, Concord operates a range of hotels and food service outlets across North America, offering guests memorable experiences through dedicated service and a welcoming atmosphere. The company prides itself on a strong culture that places high value on its associates, fostering a workplace environment grounded in respect, diversity, and inclusiveness. Concord Hospitality’s mission revolves around delivering superior service while supporting personal and professional growth for its employees. Recognized as an Equal Opportunity Employer,... Show More
Job Requirements
- High school diploma or equivalent
- Previous food service experience preferred but not required
- Ability to stand for extended periods
- Excellent communication skills
- Strong customer service orientation
- Ability to handle cash and process payments accurately
- Must be punctual and reliable
- Ability to work flexible shifts including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service or customer service is preferred
- Ability to communicate clearly and effectively
- Strong interpersonal and customer service skills
- Ability to work in a fast-paced environment
- Basic math skills for handling transactions
- Knowledge of food safety and sanitation standards is a plus
- Ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Greet guests promptly and provide a welcoming, professional dining experience
- Present menus, answer questions, and make food and beverage recommendations
- Take accurate orders and enter them into the POS system
- Serve food and drinks in a timely and courteous manner
- Check on guests to ensure satisfaction and address any concerns
- Process payments and handle cash/card transactions accurately
- Coordinate with kitchen and bar staff to ensure order accuracy and timing
- Set up, clean, and reset tables for service
- Maintain cleanliness and organization of the dining area and service stations
- Follow food safety, sanitation, and alcohol service guidelines
- Assist with room service orders or banquet service, if applicable
- Support opening and closing duties (stocking, cleaning, side work)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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