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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $7.20 - $7.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
401(k) match
Employee Discounts
Complimentary Meals
Free parking
supportive team culture
Opportunities for growth and advancement
Job Description
Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, celebrated for its commitment to culture, place, and people. This esteemed group operates luxury hotels and award-winning restaurants that are deeply rooted in authentic storytelling, exceptional service, and community pride. Their dedication extends not just to guests, but also to the team members and neighborhoods they serve, fostering a spirit of care and respect throughout their operations. With a reputation for excellence in hospitality, Heritage Hotels & Resorts is a prominent employer in the region, known for cultivating an environment where quality service, genuine hospitality, and memorable experiences... Show More
Job Requirements
- Clear, friendly, and professional verbal communication and customer service skills
- Ability to multitask and remain organized in a fast paced restaurant environment
- Strong listening skills and attention to detail while committing to service standards
- Ability and willingness to work flexible hours including weekends, holidays and late nights
- High school diploma or equivalent experience or training required
- High volume and/or fine dining experience preferred
- Proficiency with POS systems and basic cash-handling
- Current New Mexico Food Handler Certification and Alcohol Server Certification required
Job Qualifications
- High school diploma or equivalent experience or training
- Strong verbal communication and customer service skills
- Ability to multitask and remain organized in a fast-paced restaurant environment
- Strong listening skills and attention to detail while committing to service standards
- High volume and/or fine dining experience preferred
- Proficiency with POS systems and basic cash-handling
- Current New Mexico Food Handler Certification and Alcohol Server Certification
Job Duties
- Take accurate food and beverage orders and enter them correctly into the POS
- Monitor tables throughout the meal to anticipate needs such as refills, condiments, or additional courses
- Present checks promptly and process payments accurately
- Deliver food and beverages according to service standards, ensuring proper presentation
- Perform quality checks after each course to ensure guest satisfaction
- Coordinate timing of courses with the kitchen to maintain smooth pacing
- Complete opening, running, and closing side work (stocking, polishing glassware/silverware, refilling stations)
- Assist teammates by running food, clearing tables, or resetting sections as needed
- Support bar or host staff during peak periods when appropriate
- Participate in pre-shift meetings to stay informed about menu changes, specials, and service priorities
- Maintain a high level of positive and professional interaction with coworkers and guests
- Comply with nutrition, sanitation and safety standards at all times
- Answer menu questions confidently and offer thoughtful recommendations to enhance the guest dining experience
- Ensure proper identification is checked to verify minimum age requirements for the service of alcoholic beverages
- Maintain cleanliness and organization of service areas, tables and stations throughout the shift
- Maintain professional appearance in compliance with uniform and grooming standards
- Protect company assets and maintain confidentiality of proprietary, client and guest information
- Other duties as assigned are consistent with the functions of this position as needed at the property
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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