Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $32.00
Work Schedule
Standard Hours
Benefits
Complimentary stays with breakfast
50% off at bars and restaurants
Service excellence training
Diversity, equity, inclusion and belonging training
Company social events
free meals on duty
Discount platform access
Medical insurance
Dental Insurance
Vision Insurance
Retirement scheme
Job Description
The Beverly Hills Hotel, an iconic symbol of luxury and sophistication, is part of the prestigious Dorchester Collection, renowned worldwide for its unmatched hospitality and service excellence. Located at 9641 Sunset Blvd, Beverly Hills, The Beverly Hills Hotel has been a hallmark of elegance and charm, attracting patrons from around the globe who seek an extraordinary experience in a world-class setting. This historic hotel blends timeless glamour with modern comforts, offering exceptional dining and accommodations in one of the most desirable locations. The hotel's Food & Beverage division, especially its restaurant segment, plays a crucial role in delivering an exquisite... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a customer service role preferred
- ability to handle multiple tasks efficiently
- excellent interpersonal skills
- strong organizational abilities
- proficiency in English
- willingness to work flexible hours according to the needs of a luxury hotel environment
Job Qualifications
- strong communication skills with a customer service ethic
- attention to detail
- ability to comfortably communicate in English
- previous experience in hospitality or customer service is advantageous
- knowledge of reservation systems is a plus
Job Duties
- responsible for all reservation bookings, requests and confirmations during their day
- control the flow of work in the restaurant by seating requests in station rotation while maintaining guest lists and enforcing restaurant standards
- work closely with the Assistant Director of Food & Beverage and Outlet Manager to manage reservations and guest requests
- promote restaurants to ensure guests receive the best experience
- advise managers and servers about VIPs, special seating, dietary restrictions and special occasions to ensure fulfillment by Food & Beverage supervisors and managers
- report and work to correct any imperfections or blemishes in the hotel environment
- communicate effectively with other departments and extended hotel teams to ensure alignment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: