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Raising Cane's logo

Restaurant Operations Manager

North Miami, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical
Dental
Vision
pharmacy
Dependent Care
healthcare
flexible spending accounts
company-provided life insurance
Disability insurance
hospital indemnity
accident insurance
critical illness insurance
401(k) with employer match
access to financial advisors
one pass gym membership program
Tuition Reimbursement
Crewmember Assistance Program
Pet insurance

Job Description

Raising Cane's is a fast-growing restaurant chain specializing in quality chicken finger meals with a commitment to exceptional customer service and a positive work environment. Established in the mid-1990s, Raising Cane's has quickly become a prominent name in the quick-service restaurant industry. Known for its signature chicken fingers, fresh ingredients, and friendly service, the company prides itself on maintaining high operational standards and cultivating a culture that values teamwork, respect, and employee development. With numerous locations across the United States, Raising Cane's continues to expand while focusing on delivering consistent quality and keeping customer satisfaction at the forefront.

The Resta... Show More

Job Requirements

  • High school diploma
  • Must be 18 years of age or older
  • 1+ years of restaurant or retail management experience
  • Must complete all required Raising Cane's company training programs
  • Able to work a variety of shifts including days, evenings and weekends
  • Able to learn and adapt to new systems quickly
  • Strong written and verbal communication skills
  • Detail oriented and organized
  • Self-driven and flexible

Job Qualifications

  • Detail oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic
  • Strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize problems, set goals, execute and convert plans into action to solve problems
  • Knowledge and skills in staffing, scheduling, people and cost management
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook)
  • Ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Must complete all required Raising Cane's company training programs

Job Duties

  • Enforces Raising Cane's policies and standards
  • Executes shift management meeting Raising Cane's operations and safety standards
  • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
  • Directs crewmembers during a shift
  • Provides exemplary customer service
  • Utilizes reward and recognition program for the crewmembers in the restaurant
  • Authorizes employee functions requiring manager approval such as discounts, promotions, timeclock overrides
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order
  • Completes other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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