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Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $65,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401k retirement savings plan
Paid Time Off
Meal Discount
Tuition Reimbursement
Employee assistance program
Childcare Discount Program
access to Calm App
Telemedicine access

Job Description

First Watch is the premier Daytime Dining restaurant chain known for serving made-to-order breakfast, brunch, and lunch using only the freshest ingredients. With a chef-driven menu that rotates multiple times a year to highlight seasonal flavors at their peak, First Watch stands out in the restaurant industry by consistently delivering elevated versions of classic favorites like Lemon Ricotta Pancakes, Quinoa Power Bowl, and the signature Million Dollar Bacon. Dedicated to excellence, First Watch also believes deeply in social responsibility; for every kid's meal served, a portion of proceeds is donated to community organizations, having raised approximately $2 million to date.... Show More

Job Requirements

  • High school diploma or equivalent
  • Food safety certification
  • Previous management experience in restaurant operations
  • Ability to work mornings and weekends
  • Strong leadership skills
  • Excellent communication skills
  • Ability to coach and develop team members
  • Capacity to manage multiple responsibilities simultaneously
  • Must be eligible to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • Previous restaurant management experience preferred
  • Food safety certification required
  • Strong leadership and coaching skills
  • Ability to multitask and manage time effectively
  • Excellent communication and interpersonal skills
  • Understanding of restaurant operations including front and back of house
  • Familiarity with sales and performance goal tracking
  • Knowledge of safety and sanitation standards
  • Problem-solving skills and ability to respond to employee and customer concerns promptly

Job Duties

  • Learns and supports our You First culture and core values
  • Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals - and works to exceed them
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Understands the background story of our 10 Commitments - and puts them into action
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety - and identifies and coaches in all areas of safe food handling
  • Is continuously scouting for and interviewing candidates to join our team
  • Keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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