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Restaurant Operations Manager

Job Overview

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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401(K) retirement savings program
Paid Time Off
Meal Discount
Employee assistance program
Tuition Reimbursement

Job Description

First Watch is a leading daytime dining restaurant concept specializing in made-to-order breakfast, brunch, and lunch dishes using the freshest ingredients. Established with the mission to redefine daytime dining, First Watch operates over 630 restaurants across 32 states. It is widely recognized for its chef-driven menu that rotates multiple times per year, offering sophisticated takes on classic favorites, along with innovative dishes such as the Kale Tonic, Lemon Ricotta Pancakes, Quinoa Power Bowl, and the signature Million Dollar Bacon. The company has earned numerous awards including Best Breakfast and Best Brunch accolades and has been voted the #1 Best Breakfast... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum 2 years of experience in restaurant supervision or management
  • food safety certification
  • ability to work mornings and weekends
  • strong leadership and interpersonal skills
  • reliable and punctual
  • ability to handle multiple tasks in a fast-paced environment
  • effective communication skills

Job Qualifications

  • high school diploma or equivalent
  • previous restaurant management experience preferred
  • certified in food safety
  • excellent leadership and communication skills
  • ability to motivate and develop team members
  • strong organizational and problem-solving skills
  • customer service oriented
  • knowledge of restaurant operations and safety standards

Job Duties

  • learns and supports our you first culture and core values
  • puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • understands that we source great food for a reason and that our recipes must be followed
  • knows the restaurant sales and traffic goals and works to exceed them
  • coaches and observes the first watch five steps of service being implemented at every table
  • understands the background story of our 10 commitments and puts them into action
  • responds with a sense of urgency to both customer and employee concerns
  • communicates and takes immediate ownership of repair and maintenance issues
  • is certified in food safety and identifies and coaches in all areas of safe food handling
  • is continuously scouting for and interviewing candidates to join our team
  • keeps our company assets secure, including computers, point of sale, security systems and equipment
  • understands the key responsibilities of every position in the restaurant
  • puts an immediate stop to any inappropriate behavior, investigates as needed
  • trains, coaches, and develops team members daily
  • recognizes performance that goes above and beyond
  • accounts for all daily revenues and deposits
  • completes our admin duties and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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