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Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

401(k)
Life insurance
short term disability
long term disability
Dental Insurance
Vision Insurance
Health Insurance
Paid Time Off
Meal Discount
Tuition Reimbursement
Employee assistance program
Childcare discount
Behavioral telemedicine
Retirement savings program

Job Description

First Watch is a leading daytime dining restaurant chain specializing in made-to-order breakfast, brunch, and lunch. Established with a commitment to quality ingredients and exceptional hospitality, First Watch has grown to operate over 630 restaurants across 32 states, earning numerous accolades including the #1 Best Breakfast award by Newsweek's Readers' Choice Awards 2025 and recognition as the Most Loved Workplace in America in 2024 and 2025. The brand is known for its chef-curated menu that rotates seasonally, featuring popular dishes like Lemon Ricotta Pancakes, Quinoa Power Bowl, and their signature Million Dollar Bacon. First Watch also demonstrates a strong commitment... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven restaurant management or supervisory experience
  • Certified in food safety
  • Ability to work daytime shifts without nights
  • Strong leadership ability
  • Excellent interpersonal and communication skills
  • Capability to manage both kitchen and dining area operations
  • Commitment to upholding company culture and values
  • Flexibility to respond swiftly to operational issues
  • Aptitude for team training and development

Job Qualifications

  • High school diploma or equivalent
  • Experience in restaurant management or a related hospitality role
  • Certification in food safety
  • Strong leadership and communication skills
  • Ability to manage both front-of-house and back-of-house operations
  • Customer service-oriented mindset
  • Problem-solving skills and ability to handle employee and customer concerns
  • Ability to train and develop staff
  • Familiarity with sales and traffic goals in a restaurant environment

Job Duties

  • Learn and support the You First culture and core values
  • Put supervisory skills to work to ensure daily operations run according to plan and high standards
  • Adhere to chef-curated recipes and food safety certifications
  • Work to exceed restaurant sales and traffic goals
  • Coach and observe the implementation of the First Watch Five Steps of Service at every table
  • Respond promptly to customer and employee concerns
  • Communicate and manage repair and maintenance issues
  • Scout for and interview candidates to join the team
  • Maintain security of company assets including computers, point of sale, and equipment
  • Train, coach, and develop team members daily
  • Recognize outstanding employee performance
  • Account for all daily revenues and deposits
  • Complete administrative duties and paperwork on time

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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