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Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401(k) retirement plan
Paid Time Off
Meal Discount
Employee assistance program
Tutition reimbursement
Childcare discount

Job Description

First Watch is a leading daytime dining restaurant chain specializing in made-to-order breakfast, brunch, and lunch dishes prepared with the freshest ingredients. Embracing a chef-driven, seasonal menu, First Watch introduces elevated versions of classic favorites alongside innovative options like the Kale Tonic juice, Quinoa Power Bowl, Lemon Ricotta Pancakes, and their signature Million Dollar Bacon. The company has earned numerous accolades including "Best Breakfast" awards and being recognized as the #1 Most Loved Workplace in America for multiple consecutive years. Operating over 630 locations across 32 states, First Watch is committed to quality, sustainability, hospitality, and community impact, having donated... Show More

Job Requirements

  • high school diploma or equivalent
  • certification in food safety
  • prior supervisory experience in food service
  • ability to work early morning shifts
  • excellent interpersonal skills
  • basic computer literacy
  • ability to handle multiple tasks and urgent situations
  • willingness to uphold company culture and standards

Job Qualifications

  • food safety certification
  • supervisory experience in a restaurant environment
  • strong leadership and coaching skills
  • knowledge of restaurant operations including front-of-house and back-of-house
  • excellent customer service skills
  • ability to manage multiple priorities
  • effective communication skills
  • high school diploma or equivalent
  • experience with team training and development

Job Duties

  • learns and supports our you first culture and core values
  • puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • understands that we source great food for a reason and that our recipes must be followed
  • knows the restaurant sales and traffic goals - and works to exceed them
  • coaches and observes the first watch five steps of service being implemented at every table
  • understands the background story of our 10 commitments - and puts them into action
  • responds with a sense of urgency to both customer and employee concerns
  • communicates and takes immediate ownership of repair and maintenance issues
  • is certified in food safety - and identifies and coaches in all areas of safe food handling
  • is continuously scouting for and interviewing candidates to join our team
  • keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • understands the key responsibilities of every position in the restaurant
  • puts an immediate stop to any inappropriate behavior, investigates as needed
  • trains, coaches, and develops team members daily
  • recognizes performance that goes above and beyond
  • accounts for all daily revenues and deposits
  • completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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