First Watch Restaurants

Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401k retirement savings program
Paid Time Off
Meal Discount
Employee assistance program
Tuition Reimbursement
Childcare Discount Program
Supplemental Insurance
Spot Insurance

Job Description

First Watch is a leading daytime dining restaurant chain with more than 620 locations across 32 states in the United States. Known for its chef-curated menu and commitment to serving made-to-order breakfast, brunch, and lunch using the freshest ingredients available, First Watch has built a reputation for quality and hospitality. Guided by its "Follow the Sun" culinary philosophy, the menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated versions of classic favorites alongside unique dishes like the Kale Tonic, Quinoa Power Bowl, Lemon Ricotta Pancakes, and the signature Million Dollar Bacon. First Watch... Show More

Job Requirements

  • Must have management experience in restaurant or related field
  • Food safety certification required
  • Ability to work mornings and early afternoons with no night shifts
  • Must be able to handle supervisory responsibilities
  • Strong communication and leadership skills
  • Ability to maintain a fast-paced work environment
  • Capable of handling customer and employee concerns professionally
  • Must be able to manage financial transactions accurately
  • Willingness to participate in training and development
  • Must pass background checks and drug screenings if applicable

Job Qualifications

  • Proven experience managing restaurant operations
  • Certified in food safety
  • Strong leadership skills with ability to coach and develop team members
  • Excellent customer service orientation
  • Ability to meet and exceed sales and traffic goals
  • Knowledge of restaurant POS and security systems
  • Effective problem-solving skills
  • Experience with administrative responsibilities and documentation
  • Familiarity with company core values and culture
  • Ability to work collaboratively in a team environment

Job Duties

  • Learns and supports our You First culture and core values
  • Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals - and works to exceed them
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Understands the background story of our 10 Commitments - and puts them into action
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety - and identifies and coaches in all areas of safe food handling
  • Is continuously scouting for and interviewing candidates to join our team
  • Keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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