First Watch Restaurants

Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $55,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

401(K) retirement savings program
Life insurance
short term disability
long term disability
Dental Insurance
Vision Insurance
Health Insurance
Meal Discount
Paid Time Off
Tuition Reimbursement
Childcare Discount Program
Employee assistance program
Wellness app access

Job Description

First Watch is a leading daytime dining restaurant chain specializing in made-to-order breakfast, brunch, and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch offers a chef-curated menu that rotates five times a year, featuring elevated executions of classic favorites and fresh juices such as the Kale Tonic, Lemon Ricotta Pancakes, Quinoa Power Bowl, and their signature Million Dollar Bacon. Committed to community support, First Watch donates a portion from every kid's meal served to various organizations making a positive impact. Recognized for excellence, First Watch has won numerous local awards for "Best... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in restaurant or food service management
  • food safety certification
  • ability to work morning shifts and no night shifts
  • strong supervisory and leadership abilities
  • excellent communication skills
  • capability to handle customer service issues and resolve conflicts
  • basic computer and administrative skills
  • willingness to work in a fast-paced environment
  • commitment to upholding company core values and culture

Job Qualifications

  • Proven experience in restaurant or food service management
  • strong leadership and team development skills
  • certifications in food safety
  • excellent communication and interpersonal skills
  • ability to manage both front-of-house and back-of-house operations
  • adept at sales analysis and achieving restaurant performance goals
  • ability to resolve customer and employee concerns promptly
  • knowledge of general restaurant administrative and financial processes

Job Duties

  • Learns and supports our You First culture and core values
  • puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • understands that we source great food for a reason and that our recipes must be followed
  • knows the restaurant sales and traffic goals and works to exceed them
  • coaches and observes the First Watch Five Steps of Service being implemented at every table
  • understands the background story of our 10 Commitments and puts them into action
  • responds with a sense of urgency to both customer and employee concerns
  • communicates and takes immediate ownership of repair and maintenance issues
  • is certified in food safety and identifies and coaches in all areas of safe food handling
  • is continuously scouting for and interviewing candidates to join our team
  • keeps our company assets secure including computers, point of sale, security systems and equipment
  • understands the key responsibilities of every position in the restaurant
  • puts an immediate stop to any inappropriate behavior, investigates as needed
  • trains, coaches, and develops team members daily
  • recognizes performance that goes above and beyond
  • accounts for all daily revenues and deposits
  • completes our admin duties and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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