First Watch Restaurants

Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,000.00 - $65,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Life insurance
short-term disability
long-term disability
Meal Discount
Tuition Reimbursement
Employee assistance program
Supplemental Insurance
Childcare Discount Program
Telemedicine access
Calm app subscription

Job Description

First Watch is a leading daytime dining restaurant chain known for its high-quality, chef-curated menu that emphasizes fresh ingredients and made-to-order meals for breakfast, brunch, and lunch. With over 620 locations across 32 states, First Watch is widely recognized for delivering an exceptional dining experience fueled by its "Follow the Sun" culinary philosophy. This philosophy ensures the menu rotates five times a year to feature seasonal and flavorful dishes such as the Kale Tonic, Lemon Ricotta Pancakes, Quinoa Power Bowl, and the signature Million Dollar Bacon. The company prides itself on fostering a vibrant community spirit, having donated more than... Show More

Job Requirements

  • High school diploma or equivalent
  • Food safety certification
  • Minimum 2 years of experience in a supervisory role within the restaurant industry
  • Ability to work morning shifts with no night shifts
  • Strong leadership and decision-making skills
  • Excellent problem-solving abilities
  • Legal eligibility to work in the United States

Job Qualifications

  • Experience in restaurant management or hospitality leadership
  • Strong coaching and team development skills
  • Knowledge of food safety standards and certification
  • Ability to manage both front-of-house and back-of-house operations
  • Excellent communication and interpersonal skills
  • Proven ability to meet or exceed sales goals
  • Familiarity with restaurant point of sale systems
  • Ability to handle multiple priorities in a fast-paced environment
  • Commitment to guest satisfaction and employee engagement

Job Duties

  • Learns and supports our You First culture and core values
  • Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals - and works to exceed them
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Understands the background story of our 10 Commitments - and puts them into action
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety - and identifies and coaches in all areas of safe food handling
  • Is continuously scouting for and interviewing candidates to join our team
  • Keeps our company assets secure, including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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