First Watch Restaurants

Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Day Shifts
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Benefits

401(K) retirement savings program
Life insurance
short term disability
long term disability
Dental Insurance
Vision Insurance
Health Insurance
Meal Discount
Paid Time Off
Tuition Reimbursement
Employee assistance program
Childcare Discount Program

Job Description

First Watch is a leading daytime dining restaurant concept renowned for serving made-to-order breakfast, brunch, and lunch using the freshest and highest-quality ingredients. Guided by its "Follow the Sun" culinary philosophy, First Watch offers a chef-driven menu that rotates five times a year to feature seasonal flavors at their peak. The menu includes elevated versions of classic favorites as well as innovative dishes like the Kale Tonic fresh juice, Lemon Ricotta Pancakes, Quinoa Power Bowl, and their signature Million Dollar Bacon. Beyond culinary excellence, First Watch has a heartfelt commitment to community, having donated a portion of proceeds from every... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in restaurant management or supervising a team
  • food safety certification
  • excellent interpersonal and communication skills
  • strong organizational and time management abilities
  • ability to work in a fast-paced environment
  • willingness to learn and promote company culture
  • ability to respond promptly to customer and employee concerns

Job Qualifications

  • High school diploma or equivalent
  • prior management experience in a restaurant or hospitality setting
  • certification in food safety
  • strong leadership and communication skills
  • ability to coach and develop team members
  • knowledge of restaurant operations and customer service principles
  • capability to handle multiple responsibilities efficiently
  • basic financial acumen including cash handling and deposit accountability

Job Duties

  • Learns and supports our You First culture and core values
  • puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • understands that we source great food for a reason and that our recipes must be followed
  • knows the restaurant sales and traffic goals - and works to exceed them
  • coaches and observes the First Watch Five Steps of Service being implemented at every table
  • understands the background story of our 10 Commitments - and puts them into action
  • responds with a sense of urgency to both customer and employee concerns
  • communicates and takes immediate ownership of repair and maintenance issues
  • is certified in food safety - and identifies and coaches in all areas of safe food handling
  • is continuously scouting for and interviewing candidates to join our team
  • keeps our company assets secure including computers, point of sale, security systems and equipment
  • understands the key responsibilities of every position in the restaurant
  • puts an immediate stop to any inappropriate behavior, investigates as needed
  • trains, coaches, and develops team members daily
  • recognizes performance that goes above and beyond
  • accounts for all daily revenues and deposits
  • completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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