First Watch Restaurants

Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401k plan
Paid Time Off
Employee assistance program
Meal Discount
Tuition Reimbursement
Childcare Discount Program
wellness programs

Job Description

First Watch is a premier daytime dining restaurant chain renowned for its chef-curated menu that celebrates fresh, made-to-order breakfasts, brunches, and lunches. With over 620 locations across 32 states, First Watch has established itself as a leader in the industry by emphasizing quality, hospitality, and community involvement. The company operates under a unique "Follow the Sun" culinary philosophy, rotating its menu five times a year to highlight the freshest ingredients and seasonal flavors. First Watch takes pride in its commitment to delivering an exceptional dining experience, evident in fan-favorite dishes like the Lemon Ricotta Pancakes, Quinoa Power Bowl, and the... Show More

Job Requirements

  • High school diploma or equivalent
  • Food safety certification
  • Experience in restaurant or food service management preferred
  • Ability to work mornings and weekends
  • Strong leadership and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Must be able to stand for long periods

Job Qualifications

  • High school diploma or equivalent
  • Experience in restaurant or food service management preferred
  • Strong leadership and supervisory skills
  • Excellent communication and interpersonal abilities
  • Food safety certification required
  • Proven ability to coach and develop team members
  • Ability to manage both front-of-house and back-of-house operations
  • Knowledge of restaurant sales and performance metrics
  • Problem-solving and conflict resolution skills
  • Ability to maintain a positive, customer-focused attitude

Job Duties

  • Learns and supports our you first culture and core values
  • Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals - and works to exceed them
  • Coaches and observes the first watch five steps of service being implemented at every table
  • Understands the background story of our 10 commitments - and puts them into action
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety - and identifies and coaches in all areas of safe food handling
  • Is continuously scouting for and interviewing candidates to join our team
  • Keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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