First Watch Restaurants

Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,000.00 - $65,000.00
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Work Schedule

Day Shifts
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Benefits

401(K) retirement savings program
Life insurance
short term disability
long-term disability
Dental Insurance
Vision Insurance
Health Insurance
Bright Horizons backup care
Supplemental Insurance
Meal Discount
Calm app access
Telemedicine access
Tuition Reimbursement
Perks at work
Childcare Discount Program
Paid Time Off

Job Description

First Watch is a leading daytime dining restaurant chain specializing in made-to-order breakfast, brunch, and lunch. With over 620 locations across 32 states, First Watch is renowned for its chef-curated menu that focuses on fresh, high-quality ingredients. The brand is recognized nationally, having received numerous awards such as Newsweek's Readers' Choice Award for Best Breakfast in 2025 and being named the #1 Most Loved Workplace in America by the Best Practice Institute for multiple years. The company holds a strong commitment to quality food, exceptional hospitality, and community involvement, which is highlighted by its donations for every kid's meal served... Show More

Job Requirements

  • High school diploma or equivalent
  • Management experience in restaurant or hospitality industry preferred
  • Food safety certification required
  • Ability to work morning shifts
  • Strong leadership and communication skills
  • Ability to respond quickly to customer and employee concerns
  • Experience in coaching and developing team members
  • Ability to manage restaurant operations including administration and inventory
  • Basic computer skills
  • Ability to enforce company policies and standards
  • Must be able to handle stressful situations calmly
  • Ability to recruit, interview, and train new staff

Job Qualifications

  • Proven track record of successful restaurant management
  • Knowledge of food safety standards and regulations
  • Familiarity with restaurant point of sale and security systems
  • Strong problem-solving skills
  • Excellent interpersonal abilities
  • Demonstrated ability to lead and motivate a team
  • Commitment to the You First culture and core values
  • Ability to work independently and as part of a team
  • Experience in managing budgets and sales targets
  • Strong organizational skills
  • Passion for high-quality food and exceptional customer service

Job Duties

  • Learns and supports our You First culture and core values
  • Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals - and works to exceed them
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Understands the background story of our 10 Commitments - and puts them into action
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety - and identifies and coaches in all areas of safe food handling
  • Is continuously scouting for and interviewing candidates to join our team
  • Keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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