Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
Meal Discount
Paid Time Off
401(K) retirement savings program
Tuition Reimbursement
Childcare Discount Program
Employee assistance program

Job Description

First Watch is a leading daytime dining restaurant chain that specializes in serving fresh-made breakfast, brunch, and lunch with chef-curated menus, emphasizing high-quality ingredients and exceptional customer experiences. Founded on the "Follow the Sun" culinary philosophy, First Watch rotates its chef-driven menu five times annually to highlight seasonal flavors at their peak, elevating classic favorites like Lemon Ricotta Pancakes, the Quinoa Power Bowl, and their famous Million Dollar Bacon. With over 620 restaurants spanning 32 states, First Watch has established itself as a pioneer in the daytime dining space, offering guests a unique blend of great food and warm hospitality.... Show More

Job Requirements

  • high school diploma or equivalent
  • food safety certification or willingness to obtain
  • ability to work early morning shifts
  • strong leadership skills
  • excellent communication skills
  • experience in restaurant management preferred
  • ability to handle customer and employee concerns professionally
  • availability to work weekends and holidays

Job Qualifications

  • high school diploma or equivalent
  • previous management experience in a restaurant or hospitality setting preferred
  • strong leadership and team coaching skills
  • excellent communication and interpersonal skills
  • certified in food safety or willingness to obtain certification
  • ability to work in a fast-paced environment
  • proficiency in managing operational budgets and sales goals
  • problem-solving and conflict resolution skills
  • knowledge of food quality standards and safety protocols
  • ability to handle multiple priorities effectively

Job Duties

  • learns and supports our you first culture and core values
  • puts their supervisory skills to work making sure daily operations runs according to plan and with high standards
  • understands that we source great food for a reason and that our recipes must be followed
  • knows the restaurant sales and traffic goals and works to exceed them
  • coaches and observes the first watch five steps of service being implemented at every table
  • understands the background story of our 10 commitments and puts them into action
  • responds with a sense of urgency to both customer and employee concerns
  • communicates and takes immediate ownership of repair and maintenance issues
  • is certified in food safety and identifies and coaches in all areas of safe food handling
  • is continuously scouting for and interviewing candidates to join our team
  • keeps our company assets secure including computers point of sale security systems and equipment
  • understands the key responsibilities of every position in the restaurant
  • puts an immediate stop to any inappropriate behavior investigates as needed
  • trains coaches and develops team members daily
  • recognizes performance that goes above and beyond
  • accounts for all daily revenues and deposits
  • completes our admin duties and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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