Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $49,300.00 - $61,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

401(k)
Life insurance
short term disability
long term disability
Dental Insurance
Vision Insurance
Health Insurance
Meal Discount
Paid Time Off
Tuition Reimbursement
Childcare discount
Employee assistance program
telemedicine
Wellness Program

Job Description

First Watch is a distinguished leader in the Daytime Dining sector, widely recognized for its commitment to serving made-to-order breakfast, brunch, and lunch crafted from the freshest ingredients available. Operating over 620 restaurants across 32 states, First Watch has established itself as a beacon of quality, hospitality, and community engagement. Guided by its "Follow the Sun" culinary philosophy, the company refreshes its chef-driven menu five times a year to highlight peak-season flavors, offering elevated takes on classic favorites alongside innovative dishes such as the Kale Tonic fresh juice, Lemon Ricotta Pancakes, Quinoa Power Bowl, and the signature Million Dollar Bacon.... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 2 years experience in restaurant or hospitality management
  • food safety certification
  • ability to work early morning shifts
  • strong leadership and team management skills
  • excellent problem-solving and decision-making abilities
  • effective communication skills
  • capacity to manage multiple tasks and priorities
  • commitment to uphold company core values and standards

Job Qualifications

  • High school diploma or equivalent
  • experience in restaurant management or related hospitality field
  • knowledge of food safety regulations and certification
  • strong leadership and coaching skills
  • excellent communication and interpersonal abilities
  • ability to handle customer service issues promptly
  • experience with scheduling and financial accountability
  • proficiency with restaurant point of sale systems
  • demonstrated commitment to quality and operational standards

Job Duties

  • Learns and supports our You First culture and core values
  • pets their supervisory skills to work, making sure daily operations run according to plan and with high standards
  • understands that we source great food for a reason and that our recipes must be followed
  • knows the restaurant sales and traffic goals - and works to exceed them
  • coaches and observes the First Watch Five Steps of Service being implemented at every table
  • understands the background story of our 10 Commitments - and puts them into action
  • responds with a sense of urgency to both customer and employee concerns
  • communicates and takes immediate ownership of repair and maintenance issues
  • is certified in food safety - and identifies and coaches in all areas of safe food handling
  • is continuously scouting for and interviewing candidates to join our team
  • keeps our company assets secure including computers, point of sale, security systems and equipment
  • understands the key responsibilities of every position in the restaurant
  • puts an immediate stop to any inappropriate behavior, investigates as needed
  • trains, coaches, and develops team members daily
  • recognizes performance that goes above and beyond
  • accounts for all daily revenues and deposits
  • completes admin duties and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location