Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

401(K) retirement savings program
Life insurance
short term disability
long term disability
Dental Insurance
Vision Insurance
Health Insurance
Meal Discount
Paid Time Off
Tuition Reimbursement
Employee assistance program
Childcare Discount Program
Supplemental Insurance
Spot Insurance
Calm app premium access
Medical and behavioral telemedicine access

Job Description

First Watch is a premier daytime dining restaurant chain specializing in made-to-order breakfast, brunch, and lunch offerings crafted from the freshest and highest-quality ingredients. Established with a commitment to quality, hospitality, and community, First Watch has become a leader in the daytime casual dining space with over 620 locations spanning 32 states. The company operates under a unique "Follow the Sun" culinary philosophy, which ensures that their chef-driven menu rotates five times a year to highlight seasonal, peak-flavor ingredients, offering elevated versions of classic favorites, fresh juices like the Kale Tonic, and popular dishes such as Lemon Ricotta Pancakes, Quinoa... Show More

Job Requirements

  • High school diploma or equivalent
  • Food safety certification
  • Minimum 2 years management experience in a restaurant setting
  • Ability to work morning shifts
  • Strong leadership and team development skills
  • Excellent customer service orientation
  • Capable of managing both front and back of house operations
  • Ability to handle administrative tasks and daily revenue accounting
  • Willingness to continuously scout and hire qualified candidates

Job Qualifications

  • High school diploma or equivalent
  • Previous management experience in restaurant or hospitality industry preferred
  • Food safety certification required
  • Strong leadership and coaching skills
  • Excellent communication and interpersonal abilities
  • Ability to work mornings and lead a team in a fast-paced environment
  • Knowledge of restaurant operations and financial goals
  • Commitment to exceptional customer service
  • Ability to handle urgent issues calmly and effectively

Job Duties

  • Learns and supports our You First culture and core values
  • Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals - and works to exceed them
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Understands the background story of our 10 Commitments - and puts them into action
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety - and identifies and coaches in all areas of safe food handling
  • Is continuously scouting for and interviewing candidates to join our team
  • Keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location