Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

No night shifts
Quarterly bonus
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401(k) retirement program
Employee assistance program
Meal Discount
Paid Time Off
Tuition Reimbursement
Childcare Discount Program
Wellness app access
telemedicine services

Job Description

First Watch is a leading Daytime Dining restaurant concept renowned for its chef-driven menu featuring made-to-order breakfast, brunch, and lunch using only the freshest ingredients. Founded on the "Follow the Sun" culinary philosophy, First Watch continuously rotates its menu five times annually to offer seasonal flavors at their peak, providing diners with elevated renditions of classic dishes alongside innovative options such as Kale Tonic fresh juices, Lemon Ricotta Pancakes, Quinoa Power Bowls, and the signature Million Dollar Bacon. The brand is nationally recognized, being voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and honored repeatedly as the #1... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience managing a restaurant or food service operation
  • Food safety certification or willingness to obtain
  • Strong leadership and interpersonal skills
  • Ability to work flexible hours, including weekends and holidays
  • Ability to handle customer complaints and resolve conflicts effectively
  • Must be at least 21 years of age to participate in certain benefits programs

Job Qualifications

  • Proven experience in restaurant management or a similar leadership role
  • Strong supervisory and coaching skills
  • Certified food safety manager or ability to obtain certification
  • Excellent communication and problem-solving abilities
  • Demonstrated ability to manage both front-of-house and back-of-house operations
  • Bachelor’s degree in hospitality, business administration, or related field preferred but not required
  • Ability to work well under pressure and maintain high standards

Job Duties

  • Learns and supports our You First culture and core values
  • Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals - and works to exceed them
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Understands the background story of our 10 Commitments - and puts them into action
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety - and identifies and coaches in all areas of safe food handling
  • Is continuously scouting for and interviewing candidates to join our team
  • Keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.