Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Life insurance
short term disability
long term disability
Meal Discount
Vision Insurance
Tuition Reimbursement
Employee assistance program
Childcare discount

Job Description

First Watch is a premier daytime dining restaurant chain that specializes in serving made-to-order breakfast, brunch, and lunch. Known for its chef-curated menus, the company prides itself on using the freshest ingredients and rotating its menu five times yearly to feature seasonal, high-quality flavors. With over 600 locations across 32 states, First Watch has established itself as a leader in the casual dining industry, recognized for excellence in food quality, customer service, and employee satisfaction. The company embraces a unique culture known as the 'YOU FIRST' philosophy, which places employees at the center of its operational priorities. By fostering an... Show More

Job Requirements

  • high school diploma or equivalent
  • prior supervisory or management experience in a restaurant or related food service setting
  • food safety certification
  • strong leadership skills
  • effective communication abilities
  • ability to work flexible schedules including weekends
  • customer service orientation
  • ability to manage fast-paced environment
  • problem-solving capability

Job Qualifications

  • high school diploma or equivalent
  • prior supervisory or management experience in a restaurant or related food service setting
  • knowledge of food safety standards and certifications
  • strong leadership and communication skills
  • ability to coach and develop team members effectively
  • familiarity with point of sale systems
  • customer service orientation
  • ability to handle multiple tasks efficiently
  • problem-solving skills
  • commitment to company values and culture

Job Duties

  • learns and supports our you first culture and core values
  • puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • understands that we source great food for a reason and that our recipes must be followed
  • knows the restaurant sales and traffic goals - and works to exceed them
  • coaches and observes the first watch five steps of service being implemented at every table
  • understands the background story of our 10 commitments - and puts them into action
  • responds with a sense of urgency to both customer and employee concerns
  • communicates and takes immediate ownership of repair and maintenance issues
  • is certified in food safety - and identifies and coaches in all areas of safe food handling
  • is continuously scouting for and interviewing candidates to join our team
  • keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • understands the key responsibilities of every position in the restaurant
  • puts an immediate stop to any inappropriate behavior, investigates as needed
  • trains, coaches, and develops team members daily
  • recognizes performance that goes above and beyond
  • accounts for all daily revenues and deposits
  • completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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