Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401(K) retirement savings program
Paid Time Off
Meal Discount
Tuition Reimbursement
Employee assistance program
Childcare Discount Program

Job Description

First Watch is the leading daytime dining restaurant concept in the United States, widely recognized for its commitment to serving made-to-order breakfast, brunch, and lunch using the freshest and highest quality ingredients. Operating over 600 locations across 32 states, First Watch has earned hundreds of local awards such as "Best Breakfast" and "Best Brunch," and was voted 2025's number one Best Breakfast by Newsweek's Readers' Choice Awards. The company is also widely celebrated for its employee-centric culture, being named as the number one Most Loved Workplace in America in 2024 and 2025 by the Best Practice Institute. With a culinary... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant or hospitality management
  • Food safety certification
  • Strong leadership and communication skills
  • Ability to work morning shifts without night shifts
  • Capability to handle fast-paced work environment
  • Eligible to work in the United States

Job Qualifications

  • Experience in restaurant management or related leadership role
  • Proven ability to coach and develop team members
  • Knowledge of food safety standards and certification
  • Strong communication and interpersonal skills
  • Ability to handle customer and employee concerns effectively
  • Familiarity with restaurant sales and traffic goal achievement
  • Capability to manage repair and maintenance issues
  • Understanding of restaurant operations both front-of-house and back-of-house
  • High school diploma or equivalent
  • Ability to work morning shifts and lead a team in a fast-paced environment

Job Duties

  • Learns and supports our You First culture and core values
  • Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals - and works to exceed them
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Understands the background story of our 10 Commitments - and puts them into action
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety - and identifies and coaches in all areas of safe food handling
  • Is continuously scouting for and interviewing candidates to join our team
  • Keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location