First Watch Restaurants, Inc. logo

Restaurant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

401(k)
Life insurance
short term disability
long term disability
Dental Insurance
Vision Insurance
Health Insurance
Paid Time Off
Meal Discount
Tuition Reimbursement
Childcare discount
Employee assistance program
telemedicine
Wellness app access

Job Description

First Watch is a leading daytime dining restaurant chain, widely recognized for its chef-curated breakfast, brunch, and lunch offerings. Founded on the philosophy of serving fresh, made-to-order meals using only the highest-quality ingredients, First Watch has quickly grown to operate more than 600 restaurants across 32 states in the United States. The company is committed not just to food excellence but also to its people, placing employees at the center of its culture with a strong emphasis on employee happiness and empowerment. This dedication to people is embodied in their 'YOU FIRST' philosophy, which ensures there are no night shifts... Show More

Job Requirements

  • High school diploma or equivalent
  • Certification in food safety
  • Minimum of 2 years experience in a supervisory or management role within a restaurant
  • Ability to work morning shifts and maintain a flexible schedule
  • Strong leadership and coaching skills
  • Effective problem-solving and decision-making abilities
  • Must be able to respond quickly to customer and employee concerns
  • Background check clearance
  • Must be willing to perform administrative tasks and handle cash

Job Qualifications

  • Experience in restaurant management or related hospitality leadership
  • Strong understanding of food safety standards and certifications
  • Proven ability to lead and develop a team in a fast-paced environment
  • Exceptional communication and interpersonal skills
  • Ability to manage multiple priorities and solve problems effectively
  • Familiarity with sales goals and operational procedures in the restaurant industry
  • Commitment to high standards of customer service and quality
  • Prior experience with both front-of-house and back-of-house operations preferred

Job Duties

  • Learns and supports our You First culture and core values
  • Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals - and works to exceed them
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Understands the background story of our 10 Commitments - and puts them into action
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety - and identifies and coaches in all areas of safe food handling
  • Is continuously scouting for and interviewing candidates to join our team
  • Keeps our company assets secure
  • including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties - and gets required paperwork in on time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.