Cooper's Hawk

Restaurant Office Administrator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $54,000.00
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Work Schedule

Flexible
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Benefits

dining discount
Retail wine discount
Event discount
Monthly wine tasting
Medical insurance
Prescription coverage
Dental Insurance
Vision Insurance
Telehealth access
Wellness discount
401(k) with Company Match
Health savings account
Flexible spending account
long-term disability
short-term disability
basic life insurance
AD&D insurance
Paid parental leave
Paid Time Off
Team member relief program
Wellness Support
mental health support
Employee Discounts
Team member rewards
Milestone recognition
Referral bonuses
Career development opportunities

Job Description

Cooper's Hawk Winery & Restaurants is a unique dining experience that combines an elegant tasting room with a polished casual restaurant and a scratch kitchen. Inspired by the Napa Valley, Cooper's Hawk has grown to become a leading name in the wine and dining industry across America. The company prides itself on its award-winning wines, which are recognized both nationally and internationally, including being the Official Wines of the Screen Actors Guild® Awards. With the world's largest wine club membership, Cooper's Hawk is committed to not only providing exemplary food and beverage experiences but also creating a COMMUNITY centered around... Show More

Job Requirements

  • High school diploma or equivalent
  • Six months of supervisory experience
  • One year of event planning experience
  • Cash handling experience
  • Ability to multi-task and manage competing priorities
  • Strong problem-solving skills
  • Excellent communication skills in English
  • Proficiency with Microsoft Office
  • Ability to work up to 40 hours per week including varied shifts
  • Preferred certifications include ServSafe and relevant state/local licenses
  • Commitment to company values and professionalism

Job Qualifications

  • Must represent Cooper's Hawk values
  • Six months of supervisory experience
  • Cash handling experience
  • One year of event planning experience
  • Organized self-starter who anticipates event needs, multi-tasks, discerns work priorities, and meets deadlines with little supervision
  • Acts as a Cooper's Hawk brand ambassador and trusted liaison with Team Members, managers, vendors, and suppliers
  • Manages competing priorities under strict deadlines
  • Must have problem-solving skills and attention to detail
  • Team-focused
  • Commitment to creating community with team members and guests
  • Enthusiastic about corporate and social event management
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to read, understand, and communicate in English
  • Demonstrates financial and business acumen and strong intrapersonal skills
  • Proficient in Microsoft Office Suite
  • Preferred certifications include ServSafe and state/local licensing requirements
  • Must be able to work up to 40 hours per week in a variety of shifts

Job Duties

  • Oversee and maintain all back-office procedures and administrative systems
  • Track and manage marketing collateral, office supplies, and uniform inventory
  • Manage gratuity systems and daily cash reconciliation
  • Prepare and process invoices using the Crunchtime system
  • Maintain daily Wine Club Membership data entry and support reservation system
  • Handle booking and execution of all private events
  • Process vacation requests and payroll-related matters
  • Support Team Members with policy, payroll, and benefits questions
  • Assist with screening applications and processing employment paperwork
  • Maintain back-office organization, cleanliness, and security
  • Track health and safety certifications and ensure required postings are up to date
  • Partner closely with the General Manager and Restaurant Support Center to ensure compliance with policies and procedures
  • Train and support the Office Assistant to act as a weekend/vacation backup
  • Attend meetings and provide updates on administrative and event-related matters
  • Coordinate with kitchen and management teams to ensure event timelines are met
  • Answer phone calls and assist Guests with professionalism and care
  • Conduct post-event follow-ups to ensure Guest satisfaction
  • Retrieve and verify custom event décor and amenities to meet Guest expectations
  • Represent Cooper's Hawk values and create a respectful, positive, and professional work environment
  • Coordinate monthly Wine Club events and private dining experiences
  • Maintain banquet materials and supplies to ensure flawless event execution
  • Ensure 100% accuracy in BEOs, contracts, room design, and payments using Tripleseat and Eventbrite
  • Celebrate milestones and support a culture of hospitality and excellence

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.