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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,100.00 - $62,200.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Twin Peaks is a popular restaurant and bar chain known for its unique mountain lodge atmosphere, exceptional hospitality, and high-quality food and beverage experiences. With a focus on creating an inviting and entertaining environment, Twin Peaks prides itself on delivering best-in-class service to every guest. The company is dedicated to maintaining rigorous standards of cleanliness, safety, and customer satisfaction while fostering a dynamic and supportive workplace for its employees. Twin Peaks aims to be a top choice dining destination by blending a distinctive theme with excellent operational management and local community engagement.
The Manager role at Twin Peaks... Show More
The Manager role at Twin Peaks... Show More
Job Requirements
- Must have leadership experience in high-volume restaurants and/or bars
- Ability to communicate effectively in English
- Spanish communication skills are extremely helpful
- Ability to apply common sense to carry out multi-step instructions
- Ability to deal with changing situations with many variables
- Ability to mathematically compute proper change and perform checkouts accurately
- Must attend orientation and agree to company policies
- Must complete Twin Peaks manager training program
- Must complete food and alcohol service certifications as required
- Able to stand for up to 10 hours and occasionally lift up to 40 pounds
- Must be able to work in a loud, humid, and smoke-exposed environment
- Must maintain professional appearance and conduct daily
Job Qualifications
- Leadership experience in high-volume restaurants or bars
- Ability to effectively communicate in English
- Spanish communication skills helpful
- Ability to apply common sense and understanding to complete instructions
- Strong mathematical skills for cash handling and bank deposits
- Experience in coaching and staff development
- Knowledge of health, safety, and sanitation guidelines
- Ability to handle discrimination and harassment issues professionally
- Completion of required training programs including food and alcohol service certifications
Job Duties
- Direct the work of store employees to maintain a profitable store environment
- Uphold standards of cleanliness per Health Code and Quality Assurance Checks
- Ensure alcohol is served responsibly and legally
- Drive sales through operations, marketing, and recruiting efforts
- Hold kitchen staff accountable for safety and sanitation
- Handle cash responsibly including drawers, checkouts, and deposits
- Address issues of discrimination or harassment in accordance with policy
- Maintain a positive atmosphere free from intimidation or poor behavior
- Coach and counsel team members effectively
- Teach and motivate all team members including kitchen crew and Twin Peaks Girls
- Recruit and cast Twin Peaks Girls meeting audition guidelines
- Enforce Steps of Service and motivate staff for P.E.A.K.S. service
- Hold team members accountable to standards including Image & Costume Guidelines
- Maintain organized training schedules and materials
- Execute training and development programs
- Manage Performance Based Scheduling
- Practice sound inventory control
- Dress and act professionally to set an example
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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