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Hyatt Regency Phoenix

Restaurant Manager - The Compass

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $44,700.00 - $63,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

Hyatt is a globally recognized leader in the hospitality industry, known for providing guests with exceptional service and memorable experiences. Hyatt believes guests choose their hotels because of the passionate and attentive associates who focus on delivering authentic hospitality. The company fosters an environment where expectations are not only met but exceeded, creating a rewarding workplace where talent leads to exciting challenges and career growth opportunities. Hyatt's warm, respectful, and inclusive culture is driven by core values such as innovation, respect, service orientation, and inclusion. Employees at Hyatt are forward-thinking, inspired by teamwork, dedicated to service excellence, and embrace diversity... Show More

Job Requirements

  • Bachelor's degree in hospitality management or related field preferred
  • Minimum of 3 years experience in restaurant management or equivalent
  • Strong leadership and organizational skills
  • Proven ability to manage budgets and financial reports
  • Excellent communication skills
  • Availability to work flexible hours including evenings and weekends
  • Ability to lead and motivate a team
  • Commitment to service excellence and guest satisfaction

Job Qualifications

  • Proven experience in restaurant management or hospitality leadership
  • Strong knowledge of food and beverage operations
  • Effective team leadership and staff development skills
  • Excellent communication and interpersonal abilities
  • Ability to manage budgets, forecasts, and operational reports
  • Customer service orientation with problem-solving skills
  • Familiarity with health and safety regulations in hospitality
  • Marketing and sales program implementation experience
  • Ability to work in a fast-paced, dynamic environment
  • Passion for delivering authentic hospitality experiences

Job Duties

  • Manage the daily operations of the hotel's restaurants, bars, and event spaces
  • Oversee the restaurant's budget, marketing plans, and objectives
  • Implement and maintain effective food and beverage sales and marketing programs
  • Collaborate with leadership to ensure guest satisfaction and service excellence
  • Address and resolve guest concerns to maintain high levels of customer satisfaction
  • Maintain quality control for food and beverage standards
  • Hire, train, and develop staff
  • provide ongoing coaching and performance feedback
  • Manage payroll, reports, forecasts, inventory, and budgets for beverage operations
  • Perform daily walk-throughs to ensure compliance with health regulations and Hyatt standards
  • Communicate operational needs effectively across departments and attend regular meetings to ensure smooth coordination
  • Cultivate relationships with regular and new guests, promoting the restaurant through personalized interactions and marketing efforts
  • Be visible and hands-on in the operation, setting the tone for service excellence

Job Qualifications

Experience

Expert Level (7+ years)

Job Location