Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Employee Discounts
Employee golf privileges
Career development opportunities
Complimentary Meals
Job Description
Pebble Beach Company is a prestigious hospitality and resort company located in Pebble Beach, California. For over a century, it has been a destination of choice for friends and family, celebrities, athletes, world travelers, and locals alike. Renowned for its luxurious properties and world-class experiences, the company operates the famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero at Pebble Beach. Additionally, Pebble Beach Company oversees five celebrated golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and The Hay. The... Show More
Job Requirements
- 3+ years’ experience in a management capacity, preferably with a 4 or 5 star resort
- must be knowledgeable about all aspects of beverage operations
- excellent management, motivational and organizational skills required
- knowledge of food, wine and spirits required
- excellent interpersonal skills and ability to handle difficult people and situations in a professional manner
- TIPS certification needed
- proficiency in SMS and Microsoft Office, Word, Excel and Outlook
Job Qualifications
- 3+ years’ experience in a management capacity, preferably with a 4 or 5 star resort
- must be knowledgeable about all aspects of beverage operations
- excellent management, motivational and organizational skills required
- knowledge of food, wine and spirits required
- excellent interpersonal skills and ability to handle difficult people and situations in a professional manner
- TIPS certification needed
- proficiency in SMS and Microsoft Office, Word, Excel and Outlook
Job Duties
- Participate in recruitment, hiring, promotion and termination of personnel
- control labor, operating, food and beverage costs
- be a hands-on leader by providing hands-on assistance whenever necessary
- prepare employee performance reviews and handle any necessary follow-up action
- complete payroll preparation including totaling time cards and entering hours on computer sheets if required
- prepare employee documents, ETRs, personnel requisitions and leave requests
- ensure the accurate completion of monthly dry goods inventories and provide controls to ensure the proper handling and accounting
- provide all employees with training manuals and any other documentation as required
- conduct huddles on a daily basis
- perform housekeeping and maintenance walkthrough, generate report and follow up with appropriate maintenance requests
- oversee menu printing and coordinate Micros changes
- train, develop and motivate staff to exceed established service standards and PBC Universal Service Standards
- ensure that ongoing service training programs are provided covering service and sales techniques
- handle special requests, complaints and billing discrepancies
- review guest comment cards and keep records of incidents requiring communication with guests
- keep staff informed of VIP and group schedules and any other special arrangements and events and hotel activities
- interface with all departments to ensure that guest needs are met
- uphold company standards of conduct, grooming, dress and personal hygiene
- represent the restaurant at all appropriate meetings such as staff, pre-convention, training and Food and Beverage meetings
- closely monitor quality and appropriateness of all operating equipment
- provide input on all capital expenditures
- follow all PBC, local, state and federal health and safety standards, alcohol awareness and ABC guidelines
- other projects as assigned by the Food and Beverage Director or General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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