Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Employee Discounts
Employee golf privileges
Paid meals
Job Description
Pebble Beach Company is a prestigious hospitality and resort management company located on California's Monterey Peninsula. With a rich history spanning over a century, Pebble Beach Company is renowned for operating the world-famous Pebble Beach Resorts. These luxury properties include The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero, all of which attract a diverse clientele ranging from local residents and world travelers to celebrities and professional athletes. The company also manages five spectacular golf courses and several premier events throughout the year, making it a distinguished name in the luxury resort and hospitality industry. Its... Show More
Job Requirements
- 3+ years experience in a management capacity, preferably with a 4 or 5 star resort
- Must be knowledgeable about all aspects of beverage operations
- Excellent management, motivational and organizational skills required
- Knowledge of food, wine and spirits required
- Excellent interpersonal skills and ability to handle difficult people and situations in a professional manner
- TIPS certification needed
- SMS and Microsoft Office, Word, Excel and Outlook
Job Qualifications
- 3+ years' experience in a management capacity, preferably with a 4 or 5 star resort
- Knowledge of food, wine and spirits required
- Excellent management, motivational and organizational skills required
- Excellent interpersonal skills and ability to handle difficult people and situations in a professional manner
- TIPS certification needed
- SMS and Microsoft Office, Word, Excel and Outlook
Job Duties
- Participate in recruitment, hiring, promotion and termination of personnel
- Control labor, operating, food and beverage costs
- Be a hands-on leader by providing hands-on assistance whenever necessary
- Prepare employee performance reviews and handle any necessary follow-up action
- Complete payroll preparation including totaling time cards and entering hours on computer sheet, if required
- Prepare employee documents, ETRs, personnel requisitions and leave requests
- Ensure the accurate completion of monthly dry goods inventories and provide controls to ensure the proper handling and accounting
- Provide all employees with training manuals and any other documentation as required
- Conduct huddles on a daily basis
- Prepare employee and managers performance reviews and handle any necessary follow-up action
- Perform housekeeping and maintenance walkthrough, generate report and follow up with appropriate maintenance requests
- Oversee menu printing and coordinate micros changes
- Train, develop and motivate staff to exceed established service standards and PBC Universal Service Standards
- Ensure that on-going service training programs are provided covering service and sales techniques
- Handle special requests, complaints and billing discrepancies
- offer compensation where appropriate
- Review guest comment cards
- keep records of incidents requiring communication with guests
- Keep staff informed of VIP and group schedules and any other special arrangements and events and hotel activities
- Interface with all departments to ensure that guest needs are met
- Uphold company standards of conduct, grooming, dress and personal hygiene
- Represent the restaurant at all appropriate meetings such as staff, pre-convention, training and Food and Beverage meetings
- Closely monitor quality and appropriateness of all operating equipment
- Provide input on all capital expenditures
- Follow all PBC, local, state and federal health and safety standards, alcohol awareness and ABC guidelines
- Other projects as assigned by the Food and Beverage Director or General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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