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Chili's Grill & Bar logo

Restaurant Manager - Team Lead

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts

Job Description

Chili's is a well-established casual dining restaurant chain that has been delighting guests since its inception in Dallas, Texas, in 1975. Known for its vibrant atmosphere and commitment to quality food, Chili's has proudly earned its reputation as the go-to destination for flavorful Big Mouth burgers, house-smoked ribs, sizzling fajitas, and expertly crafted hand-shaken margaritas. With over four decades of experience in the industry, Chili's continues to prioritize a culture deeply rooted in service excellence, warm hospitality, and active community involvement. This dedication ensures that every guest receives a memorable dining experience marked by outstanding food and friendly service.
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Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory or managerial role preferred
  • Availability to work flexible hours including nights, weekends, and holidays
  • Ability to stand for extended periods and perform physical tasks
  • Strong customer service orientation
  • Dependable team player
  • Ability to multitask effectively in a fast-paced environment

Job Qualifications

  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills

Job Duties

  • Ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between Team Members and Management
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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