Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career Development
Job Description
The Omni Fort Worth Hotel is a distinguished hotel located in the heart of Fort Worth's vibrant downtown area. Known for its authentic Texas hospitality, the hotel provides guests with breathtaking views and exceptional experiences that reflect the spirit of West Texas. It is strategically positioned adjacent to the Fort Worth Convention Center and is within walking distance to the city’s prominent cultural centers, diverse restaurants, and bustling nightlife. The Omni Fort Worth Hotel has earned prestigious recognitions such as the 2015 TripAdvisor Certificate of Excellence Award and was ranked among the Top 100 Meeting Hotels in the United States... Show More
Job Requirements
- bachelor’s degree or equivalent preferred
- previous restaurant management experience required
- flexible schedule including evenings, weekends, and holidays
- understanding of financial statements and labor productivity
Job Qualifications
- bachelor’s degree or equivalent preferred
- previous restaurant management experience required
- flexible schedule including evenings, weekends, and holidays
- understanding of financial statements and labor productivity
Job Duties
- provide training and supervision of all personnel including supervisors
- ensure prompt, courteous service in compliance with Omni Food and Beverage standards and company policies
- ensure overall success of Starbucks by guest satisfaction surveys and financial controls
- conduct pre-meal meetings with service staff daily
- supervise floor operations
- ensure service personnel follow service protocol including steps of service
- monitor timing of guest experience
- handle guest complaints satisfactorily
- maintain smooth operation
- create weekly staff schedules
- ensure side-stations are fully stocked with equipment
- complete and review all side-work
- ensure beverage machines function properly
- monitor productivity of service staff
- ensure special boards and descriptions are posted accurately
- monitor guest satisfaction and comments regarding food and service
- recognize repeat guests
- handle special attention details properly
- maintain physical atmosphere and cleanliness of the restaurant
- ensure staff uniform and appearance meet specifications
- ensure equipment is clean and in good condition
- maintain neat, orderly, and clean work areas
- contribute to restaurant profitability through cost control
- perform positive up-selling techniques with service staff
- implement sales promotions and merchandising programs
- be familiar with beverage-related procedures and equipment
- assist cashier when needed
- adhere to all company policies and procedures
- perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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