Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $80,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401(k) match
Company-paid Life Insurance
Career growth opportunities
professional development reimbursement program
Employee Referral Program
safety and compliance incentives
Free Food
Paid vacation time
Paid sick leave
Financial well-being benefits
partner perks
Job Description
Xperience Restaurant Group (XRG) is a renowned hospitality company with a steadfast commitment to delivering extraordinary dining experiences. Established on the principles of exceptional service and a passion for hospitality, XRG has cultivated a unique culture that distinguishes it within the restaurant industry. Their dedication to creating memorable experiences goes beyond serving meals; it encompasses an environment where guests feel valued, and team members are empowered to excel in their roles. Recognized as a Certified Top Workplace for five consecutive years, XRG exemplifies excellence in its field by fostering a collaborative and supportive workplace where every employee's contribution is appreciated... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years related experience
- Valid driver’s license
- 21+ years of age
- Proof of eligibility to work in the United States
- Possession of or ability to possess all state required work cards
- Proficient in Windows MS Office, Open Table, Outlook
- Knowledge of profitability and budgeting
- Knowledge of state and local laws related to liquor, labor, and health codes
- Experience with POS and reporting systems
- Ability to communicate effectively in English
- Ability to perform physical tasks including lifting up to 50 lbs
- Ability to work varied shifts including days, nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent required
- Bachelor’s Degree preferred
- Proof of eligibility to work in the United States
- Valid driver’s license
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
- Proficient in Windows MS Office, Open Table, Outlook
- Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
- Knowledge of state and local laws as it applies to liquor, labor, and health code regulations
- Experience with POS systems and back office reporting systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Coach, develop, and lead by example
- Ensure staff is properly equipped with the tools to complete their tasks
- Touch tables ensuring guest satisfaction
- Recognize and cultivate regular guests and repeat business
- Create an environment of trust and mutual respect
- Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
- Manage staffing levels and controllable costs ensuring they are in line with budget
- Ensure that private events, catering, and banquets are successfully executed
- Adhere to company’s cash handling procedures
- Ensure that all equipment is kept clean and in excellent working condition
- Complete nightly logs and manager reports
- Responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
- Possess complete understanding of the employee handbook and adhere to the regulations contained within it
- Comply with all safety and health department procedures and all state and federal liquor laws
- Maintain company safety and sanitation standards
- Ensure complete and proper check out procedures
- Assists and/or completes additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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