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Restaurant Manager – Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive compensation
stock incentive program
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Life insurance
short and long term disability
Paid vacation
career advancement

Job Description

The hiring establishment is a reputable restaurant located in Springfield, MA, known for its dedication to exceptional guest experiences and operational success. This restaurant prides itself on fostering a culture of quality service, team development, and community engagement. The establishment thrives in a high-volume dining setting, emphasizing a guest-centric environment with high standards of service and a positive workplace culture. This restaurant offers an opportunity to be part of a motivated team that values leadership, integrity, and continuous growth in the hospitality industry.

We are seeking a highly experienced and motivated Service Manager for our Springfield, MA locati... Show More

Job Requirements

  • Minimum 1 year of experience as a Service Manager in a high-volume restaurant setting
  • Strong communication and leadership skills
  • Ability to mentor and lead diverse teams
  • Commitment to guest satisfaction and integrity
  • Knowledge of restaurant operations and service standards

Job Qualifications

  • Minimum 1 year of experience as a Service Manager in a high-volume restaurant setting
  • Demonstrated ability to develop, mentor, and lead diverse teams
  • Unwavering commitment to integrity and guest satisfaction
  • Strong operational knowledge of restaurant systems and service standards

Job Duties

  • Guest engagement to ensure 100% table visitation and resolve guest concerns immediately
  • Manage daily front-of-house operations maintaining a guest-centric environment
  • Collaborate with the Kitchen Manager to ensure seamless FOH/BOH coordination
  • Mentor staff for future internal promotion opportunities
  • Work with the Managing Partner to refine management skills and drive business results

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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