Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,100.00 - $60,800.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) match
Company-paid Life Insurance
Paid vacation time
Paid sick leave
Tuition Reimbursement
Employee Referral Program
safety and compliance incentives
Meal card allowances
Credit union benefits
Partner discounts
Pet insurance
legal services
Job Description
Xperience Restaurant Group (XRG) is a prominent hospitality company renowned for its dedication to delivering extraordinary dining experiences. XRG is not just a restaurant group; it is a culture-driven organization that values passion, excellence, and teamwork. With a solid foundation built on the relentless enthusiasm of its team members, XRG has established itself as a leader in the hospitality industry by setting high standards for service, quality, and guest satisfaction. The company prides itself on fostering a unique and inclusive workplace culture, often referred to as the #XRGFam, where every individual is empowered to contribute to the overall mission of... Show More
Job Requirements
- High school diploma or equivalent
- valid driver’s license
- 21 plus years of age
- eligibility to work in the United States
- possession of or ability to possess all state required work cards
- minimum of two years related experience
- proficiency in Windows MS Office, Open Table, Outlook
- knowledge of restaurant profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
- knowledge of relevant state and local liquor, labor, and health code laws
- experience with POS systems and back office reporting
- strong guest relations skills
- understanding of sanitation and safety standards
- ability to safely serve alcohol
- experience in full service restaurant operations
- strong verbal and written communication skills in English
Job Qualifications
- High School Diploma or equivalent required
- bachelor’s degree preferred
- proof of eligibility to work in the United States
- valid driver’s license
- 21 plus years of age
- possession or ability to possess all state required work cards
- minimum of two years related experience
- proficient in Windows MS Office, Open Table, Outlook
- knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
- knowledge of state and local laws as it applies to liquor, labor, and health code regulations
- experience with POS systems and back office reporting systems
- familiarity with beer and spirits
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
- ability to communicate effectively and assertively in English both verbally and in writing with staff, clients, and the public
Job Duties
- Coach, develop, and lead by example
- ensure staff is properly equipped with the tools to complete their tasks
- touch tables ensuring guest satisfaction
- recognize and cultivate regular guests and repeat business
- create an environment of trust and mutual respect
- maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
- manage staffing levels and controllable costs ensuring they are in line with budget
- ensure private events, catering, and banquets are successfully executed
- adhere to company’s cash handling procedures
- ensure all equipment is kept clean and in excellent working condition
- complete nightly logs and manager reports
- responsible for complete life cycle of all team members including hiring, training, coaching/counseling, skill development and terminations
- provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- respond to guest concerns/complaints and resolve complaints while maintaining a positive attitude
- possess complete understanding of employee handbook and adhere to regulations
- comply with all safety and health department procedures and state and federal liquor laws
- maintain company safety and sanitation standards
- ensure complete and proper check out procedures
- assist or complete additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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