Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,500.00 - $51,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Flexible Schedule
Career development opportunities
Job Description
Church's Chicken is a renowned quick-service restaurant chain that has been delivering high quality comfort food to its customers for over 60 years. Known for its friendly atmosphere and commitment to community, Church's Chicken prides itself on being a place where hard-working individuals can grow their careers and make a difference. The brand has established a reputation for providing value-oriented dining experiences with genuine hospitality, ensuring every guest leaves satisfied and eager to return. As an equal employment opportunity employer, Church's Chicken fosters an inclusive environment, embracing diversity and making hiring decisions based solely on merit and qualifications without discrimination.Show More
Job Requirements
- High school diploma or GED required
- Must have 1 years of supervisory experience working in the restaurant industry
- Successfully complete all training and make a passing score on all applicable tests
Job Qualifications
- Must have a valid driver's license and proof of valid insurance
- Must be able to work a minimum of 50 - 55 hours per week
- Must be available to work a flexible shift including weekends
- Knowledge of all restaurant policies, practices and operational and human resources procedures
- Knowledge and understanding of labor cost reporting, operating statements, and other business-related reporting
- Excellent interpersonal skills and ability to interact professionally with individuals at all levels, both internally and externally
- Basic computer skills
- Knowledge of profit and loss statements
- Ability to implement policies and procedures
- Skilled in developing employees by coaching, counseling, and building strong work habits
- Continuously working to improve customer satisfaction
- Knowledge of recruiting and interviewing potential team members
- Ability to supervise others
- Manage conflict resolution
- Create and maintain a positive work environment
Job Duties
- Create an in store service environment that exceeds guest expectations with friendly, quick, and accurate service
- Communicate and follow-up with guests to obtain feedback and identify service and food quality improvement opportunities
- Assist and resolve all guest complaints in-person or by phone using listen, apologize, satisfy and thank model
- Ensure all incoming calls are handled promptly, courteously, and professionally
- Direct and conduct regular training with team members
- Provide regular feedback to all team members and identify areas for improvement
- Work with direct reports to cross-train and assist in the development of new skills
- Create a workplace where team members strive to do their best, are rewarded for performance, and have fun
- Ensure that federal, state and local laws, regulations, and ordinances are practiced and enforced
- Maintain a clean and safe restaurant for guests and team members
- Responsible for budgets and make adjustments as needed
- Ensure compliance with labor laws
- Understand, enforce and adhere to all company policies and procedures
- Maintain restaurant inventory and ensure accessibility and organization
- Responsible for routine maintenance and repairs on all equipment
- Prepare and analyze operation reports
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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