Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $56,400.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
The Omni Orlando Resort at ChampionsGate is a distinguished four-diamond resort located in the vibrant Orlando area, renowned for its expansive 36 holes of championship golf and 15 acres dedicated to recreational activities. This premier resort offers guests an exceptional combination of leisure, luxury, and comfort. Situated within easy reach of top Orlando attractions, the resort has established itself as a top choice for golf enthusiasts, business travelers, families, and vacationers seeking an unforgettable experience. Guests can indulge in relaxing at the signature Mokara Spa, savoring a variety of dining options across five restaurants, and enjoying the extensive outdoor amenities,... Show More
Job Requirements
- Minimum of a bachelor's degree or equivalent
- Minimum of five years progressive experience in food and beverage management
- At least two years in a senior leadership role
- Serve Safe certified food manager
- Valid unexpired TIPs certification
- Ability to work flexible hours including nights, weekends, and holidays
- Strong communication skills in English
- Ability to handle multiple priorities in a fast-paced environment
- Physically able to stand, walk, bend, reach, lift up to 50lbs and carry up to 100lbs
- Comfortable working in kitchen and restaurant environments with exposure to steam and extreme temperatures
- Knowledge of local laws and health regulations
- Ability to maintain high standards of personal hygiene and appearance
- Demonstrated leadership and mentoring abilities
Job Qualifications
- Minimum of five years progressive experience in food and beverage management
- At least two years in a senior leadership position
- Bachelor’s degree or equivalent
- Strong knowledge of food cost and inventory management
- Ability to handle stressful and busy hotel operations
- Clear and concise written and verbal communication skills
- Proven ability to motivate managers and associates
- Strong skills in forecasting, budgeting, scheduling, and P&L analysis
- Proficient with computer and online purchasing systems
- Experience tracking and analyzing turnover trends
- Demonstrated mentoring and talent development skills
- Ability to conduct progressive discipline and coaching
- Proven leadership and associate engagement skills
- Experience working with sales and catering leadership
- Willingness to work flexible hours including nights, weekends, and holidays
- Serve Safe certified food manager
- Valid unexpired TIPs certification
- Extensive hands-on food and beverage management knowledge
- Strong customer service and problem-solving skills
- Ability to communicate effectively in English
- Knowledge of employment laws and labor relations
Job Duties
- Maintain and refine service standards consistently
- Ensure compliance with applicable laws and regulations
- Manage day to day operation of all restaurant functions including events to minimize operating costs
- Ensure health, safety and sanitation standards are met
- Supervise the cleanliness and upkeep of food preparation and storage areas
- Collaborate with Food & Beverage Directors on menu development and creative displays
- Control requisitioning and forecast food and beverage quantities for maximum profitability
- Establish and monitor steps of service across all outlets
- Ensure leadership floor coverage during peak hours
- Conduct monthly micros audits for pricing accuracy and associate access
- Assist in budgeting and control overheads to meet financial objectives
- Inspect all restaurant outlets for cleanliness, service, and food quality
- Handle guest complaints and ensure positive service recovery
- Communicate daily with outlet leadership teams about events and staffing
- Supervise sanitation operations and timing of kitchen service
- Complete financial and personnel administrative duties including payroll and invoicing
- Conduct daily standup meetings with associates
- Maintain organization and cleanliness of all restaurant and public spaces
- Schedule walk-throughs and maintenance with Engineering
- Conduct monthly food and beverage inventories
- Review staffing levels and productivity
- Execute instructions on Restaurant Event Orders and handle special requests
- Attend pre-convention meetings and recruit and interview team members
- Train, supervise, and develop team members
- Hold associates accountable for performance
- Develop and implement goals and action plans
- Lead and motivate associates while fostering trust and cooperation
- Ensure fair and equitable treatment of associates
- Work on associate engagement and retention
- Address associate feedback and problems
- Recognize associate achievements
- Maintain professional appearance and hygiene standards
- Respond effectively to emergencies
- Ensure a safe working and guest environment
- Attend all required trainings and meetings
- Perform additional duties as assigned by senior management
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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