Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,300.00 - $55,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional Development
Job Description
Noun Hotel is a distinguished hospitality establishment located in Norman, Oklahoma, renowned for its blend of modern luxury and local charm. The hotel enjoys a prime connection with the University of Oklahoma community, making it a vibrant hub for hospitality, culture, and celebration. With its stylish accommodations and an inviting rooftop bar, Noun Hotel caters to a diverse clientele seeking high-quality experience in a welcoming setting. The hotel's commitment to excellence in service and community engagement positions it as a preferred destination for guests and a valued employer for hospitality professionals who thrive in dynamic, guest-oriented environments. The hotel fosters... Show More
Job Requirements
- ability to supervise many employees in a high-volume environment
- adaptability to changes in staffing and procedures
- basic sanitation knowledge
- long periods of standing and fast-paced walking during shifts
- bending, reaching, and stooping
- ability to lift, balance, and carry large dining room service trays
- frequently lift/carry 11-20 lbs
- occasionally lift/carry 21-50 lbs
- rarely lift/carry 51-100 lbs
Job Qualifications
- proficiency in reading, writing, and speaking English
- strong problem-solving skills
- organizational and prioritization skills under pressure in a fast-paced environment
- proficiency in computer operations and ordering procedures
- effective communication skills with guests, co-workers, and supervisors
- ability to quickly absorb large amounts of information including service procedures, menus, dining room floor plans, and register operations
- dedication to excellent customer service
- outgoing, sociable, and well-spoken
Job Duties
- maintains profit and loss authority over the assigned location
- manages the reservation system, flow of service, staff scheduling, schedule adjustments, and attendance notices
- facilitates staff briefings prior to all shifts and must be a subject matter expert on all menu items and general guest information
- identifies talent both internally and externally, interviews, hires, and on-boards new associates with the intention of finding future leaders
- monitors staff performance, trains and develops associates through one-on-one discussions, performance evaluations, and hands-on education to prepare them for future career opportunities
- motivates, inspires, and challenges the team to achieve at their highest level
- promotes excellent guest service and handles guest concerns promptly and professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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