Shake Shack logo

Shake Shack

Restaurant Manager (Non-Exempt)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $31.00 - $40.00
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Work Schedule

Flexible
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Benefits

competitive salary
Quarterly performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Charitable opportunities
Award-winning training
Career development opportunities

Job Description

Shake Shack is a trailblazer in the hospitality industry, renowned for its relentless commitment to quality, community, and exceptional customer experiences. Founded as a humble hot dog cart in New York City's Madison Square Park by Danny Meyer, the company has grown into a globally recognized brand synonymous with delicious food served in a welcoming, upbeat atmosphere. Built on a foundation of giving back and maintaining a strong connection with the communities it serves, Shake Shack prides itself on fostering a positive work environment where employees are valued, empowered, and supported to grow professionally and personally. The company is driven... Show More

Job Requirements

  • High school diploma or equivalent
  • 2-3 years of experience in restaurant management
  • knowledge of sanitation and safety regulations
  • ability to lead and motivate a team
  • excellent communication skills
  • flexibility to work varied shifts including weekends and holidays
  • physical ability to stand and move for extended periods

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location