Shake Shack logo

Shake Shack

Restaurant Manager (Non-Exempt)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive salary
Quarterly performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Paid Time Off

Job Description

Shake Shack is a renowned hospitality brand that has grown from humble beginnings as a hot dog cart in New York City’s Madison Square Park into one of the fastest-growing names in the restaurant industry. Founded by Danny Meyer, the founder and CEO of Union Square Hospitality Group and respected author of the hospitality bestseller Setting the Table, Shake Shack has built a legacy of quality food, community involvement, and exceptional service. The company is driven by a mission to Stand For Something Good by delivering memorable experiences for guests, nurturing its team members, and contributing positively to neighborhoods and... Show More

Job Requirements

  • High school diploma or equivalent
  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations
  • proficiency in personnel management
  • understanding of food planning and preparation
  • knowledge of sanitation and health codes
  • familiarity with security procedures
  • good leadership and coaching skills
  • understanding of business financial aspects
  • food handler certification preferred
  • willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • aptitude for leading, coaching, and driving excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification preferred
  • willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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