Shake Shack logo

Shake Shack

Restaurant Manager (Non-Exempt)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive salary
Quarterly performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Paid Time Off
Charitable opportunities
award-winning online training
Career development opportunities

Job Description

Shake Shack is a renowned and rapidly growing hospitality brand known for its commitment to quality food, exceptional service, and community involvement. Originating from a humble hot dog cart in New York City's Madison Square Park, this iconic restaurant has evolved into a nationally recognized symbol of innovative dining experiences. Founded by Danny Meyer, the visionary behind the celebrated Union Square Hospitality Group and the best-selling author of 'Setting the Table,' Shake Shack has distinguished itself by seamlessly blending fine dining principles with a vibrant fast-casual concept. The company’s mission revolves around 'Standing For Something Good' by prioritizing its people,... Show More

Job Requirements

  • 2-3 years of restaurant management experience
  • knowledge of restaurant operations including personnel management, food preparation, purchasing, sanitation, and health codes
  • aptitude for leadership and coaching
  • understanding of business financials
  • food handler certification preferred
  • willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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