Shake Shack logo

Shake Shack

Restaurant Manager (Non-Exempt)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $27.90 - $34.40
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Work Schedule

Flexible
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Benefits

competitive salary
Quarterly performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Charitable opportunities
award-winning online training
Career development opportunities

Job Description

Shake Shack is a leading hospitality brand widely recognized for its commitment to quality food and outstanding service. Founded by Danny Meyer, a prominent figure in the hospitality industry and CEO of Union Square Hospitality Group, Shake Shack began as a humble hot dog cart in New York City's Madison Square Park. It quickly won the hearts of locals and visitors alike, sparking a vibrant community movement with proceeds going toward park beautification. From these modest beginnings, Shake Shack has evolved into a global chain synonymous with casual dining excellence, emphasizing local community involvement and exceptional hospitality standards. The company... Show More

Job Requirements

  • high school diploma or equivalent
  • 2-3 years of restaurant management experience in a fast-paced environment
  • valid food handler certification preferred
  • ability to work flexible hours including evenings, weekends, and holidays
  • strong leadership and interpersonal skills
  • knowledge of sanitation and health regulations
  • excellent communication skills
  • basic understanding of financial management

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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