Shake Shack logo

Shake Shack

Restaurant Manager (Non-Exempt)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $27.90 - $34.40
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Work Schedule

Flexible
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Benefits

competitive salary
Quarterly performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Paid Time Off
Charitable opportunities
award-winning online training
Career development opportunities

Job Description

Shake Shack is a globally recognized fast-casual restaurant brand known for its commitment to quality, hospitality, and community engagement. Founded in New York City’s Madison Square Park as a humble hot dog cart by Danny Meyer, the visionary behind Union Square Hospitality Group and acclaimed author of "Setting the Table," the brand has grown rapidly into one of the fastest-growing names in the restaurant industry. Shake Shack is deeply rooted in the principles of fine dining and social responsibility, consistently dedicating efforts to give back to the communities it serves. The company places a high priority on creating a positive... Show More

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Aptitude for leading, coaching, and driving excellence
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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