Shake Shack logo

Shake Shack

Restaurant Manager (Non-Exempt)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $31.34 - $40.32
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Work Schedule

Flexible
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Benefits

competitive salary
Quarterly performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Charitable opportunities
Career development opportunities
award-winning online training

Job Description

Shake Shack is a renowned hospitality brand that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, also known for his Union Square Hospitality Group and the best-selling book Setting the Table, Shake Shack has grown into a leading fast-casual restaurant chain celebrated for its commitment to high quality food and exceptional hospitality. From its inception, Shake Shack focused not only on serving great food but also dedicating proceeds to community beautification, reflecting its core value of giving back. Today, the company operates numerous locations and continues to prioritize creating unforgettable... Show More

Job Requirements

  • Minimum of 2-3 years of restaurant management experience
  • Knowledge of restaurant operations and health and safety regulations
  • Strong leadership and coaching skills
  • Understanding of business financials
  • Food handler certification preferred
  • Flexible availability to work varying shifts

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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