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Shake Shack

Restaurant Manager (Non-Exempt)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $31.34 - $40.32
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Work Schedule

Flexible
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Benefits

competitive salary
quarterly bonuses
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Charitable opportunities
training programs
Career development opportunities

Job Description

Shake Shack began as a humble hot dog cart in New York City's iconic Madison Square Park, founded by Danny Meyer, the visionary behind Union Square Hospitality Group and acclaimed author of Setting the Table. The original cart quickly became a beloved local hotspot, drawing Shack Fans from all around who lined up daily to enjoy high-quality food. What set Shake Shack apart from the beginning was its commitment to community and giving back, as all proceeds from the initial operation were donated to park beautification efforts. This foundational principle continues to guide the company’s growth and culture today.
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Job Requirements

  • High school diploma or equivalent
  • 2-3 years of restaurant management experience in a high-volume, fast-paced setting
  • Proven leadership and coaching skills
  • Knowledge of health, sanitation, and safety regulations
  • Ability to work flexible hours
  • Strong communication and interpersonal skills

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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